Destiny O Morales

Provided exceptional customer service while processing payments accurately and promptly. Applied multi-tasking skills to assist customers while also preparing
orders to be sent out. Demonstrated effective communication to deescalate customer issues while utilizing good judgement to seek out supervisor assistance

Engaged with customers by providing my knowledge of product to maximize sales and build relationships for brand loyalty. Educated and befriended many customers to provide an amazing shopping experience. Utilize selling strategy to exceed sales goals. As well as in charge of transactions and keeping the store clean.

As a host at Chili's, it is essential to possess strong customer service skills to foster a welcoming and positive experience for guests. This involves engaging in friendly communication, effectively resolving conflicts, and providing accurate estimations of wait times. Furthermore, effective organization and time management are crucial for managing the waitlist, seating guests, and multitasking in a fast-paced environment. Familiarity with reservation systems and appropriate phone etiquette is highly advantageous. Additionally, collaboration with servers, kitchen staff, and other team members is vital to ensure smooth operations. Demonstrating adaptability and maintaining a calm, professional demeanor under pressure greatly contribute to a successful dining experience.

Installed and maintained audio-visual equipment for various events, ensuring optimal functionality. Collaborated with event teams to execute layout designs, facilitating seamless setups and breakdowns.