Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Destiny Montes

Destiny Montes

Lancaster

Summary

Creative Photographer offering expertise in photography sales and marketing, customer service and project management. Talented at various photography styles, identifying client needs and providing innovative suggestions. Practiced in on-location shoots, studio set-ups and equipment maintenance. Seasoned professional at using camera lenses, controls and composition to capture stunning results.

Overview

5
5
years of professional experience

Work History

Photographer

Island Photography
07.2023 - 02.2024


  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Maintained a professional demeanor during high-pressure situations, ensuring smooth photoshoots.
  • Set up and broke down photography equipment efficiently during on-location shoots, saving valuable time.
  • Changed camera lenses and made small light adjustments.
  • Delivered exceptional customer service, leading to repeat bookings and referrals.
  • Ensured proper care and maintenance of cameras, lenses, lighting gear, props, backdrops, and other essential equipment.
  • Developed strong rapport with clients through effective communication and attentive listening skills.
  • Produced visually compelling photographs through expert composition skills and attention to detail.
  • Enhanced photo quality by skillfully utilizing lighting equipment and techniques.
  • Mentored junior photographers, fostering skill development and growth within the team.
  • Contributed to company growth by consistently meeting project deadlines and exceeding client expectations with high-quality deliverables.

Retail Merchandiser

Burlington
04.2023 - 10.2023


  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
  • Optimized product turnover rate through regular evaluation of stock levels, clearance sales strategies, and targeted markdowns.
  • Collaborated with store managers to develop seasonal merchandising plans, maximizing revenue potential.
  • Ensured proper pricing, tagging, and signage for all products to maintain compliance with company guidelines.
  • Expedited shipment processing, unloading deliveries, and promptly placing products in their designated locations.
  • Participated in weekly staff meetings to share ideas for improving store performance and addressing challenges collaboratively.
  • Resolved customer inquiries or concerns quickly and professionally, demonstrating excellent problem-solving skills.
  • Managed high-volume restocking tasks during peak periods to ensure adequate product availability on the sales floor.
  • Trained new employees on store policies, procedures, and best practices for efficient stock handling operations.


Retail Sales Associate Cashier

Dicks Sporing Goods
05.2022 - 11.2022


  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
  • Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
  • Assisted in training new employees on company policies, procedures, and point-of-sale systems for efficient onboarding.
  • Promoted store loyalty program to customers, resulting in increased membership sign-ups and repeat business.
  • Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Lead Cashier

Burlington
06.2019 - 06.2021
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
  • Managed high volume sales periods effectively, ensuring prompt service during peak hours.
  • Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Ensured compliance with company policies regarding cash handling procedures, maintaining security standards throughout operations.
  • Collaborated with management to develop strategies for improving overall store performance and profitability.
  • Contributed to team success by consistently meeting or exceeding sales targets set by management.
  • Utilized creativity and persuasive techniques to upsell and cross-sell products to customers.
  • Maximized employee productivity through effective scheduling and workload distribution, reducing stress among staff members.
  • Handled complex returns or exchanges swiftly, streamlining processes that ensured minimal disruption to customers'' shopping experiences.

Education

Bachelor of Arts - Multimedia

California State University - Fresno
Fresno, CA
05.2023

Skills

  • Photo editing - Expert
  • Video Editing - expert
  • Retouching and color correction - Expert
  • Lighting Techniques - Expert
  • Composition Expert
  • Digital Photography
  • Advanced Camera Operation
  • Project Management and Sales
  • Customer Service
  • Adobe Lightroom
  • Adobe Photoshop
  • Premiere Pro

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Photographer

Island Photography
07.2023 - 02.2024

Retail Merchandiser

Burlington
04.2023 - 10.2023

Retail Sales Associate Cashier

Dicks Sporing Goods
05.2022 - 11.2022

Lead Cashier

Burlington
06.2019 - 06.2021

Bachelor of Arts - Multimedia

California State University - Fresno

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Destiny Montes