Destiny Miller
Norwalk
Summary
Member-focused Club Staff Member skilled in enhancing satisfaction through personalized service and clear communication. Expertise in fostering loyalty by addressing inquiries and delivering tailored recommendations. Capable of managing multiple tasks while upholding high service standards. Experienced in team coordination, event planning, and problem-solving, driving efficient club operations.
Overview
3
3
years of professional experience
Work History
Club Staff Member
LA Fitness
01.2025 - 06.2025
- Addressed member inquiries about fitness programs and club services, enhancing member satisfaction.
- Assisted members with inquiries and provided exceptional customer service.
- Cultivated strong relationships with club members through personalized recommendations based on their interests and goals, fostering member loyalty.
- Managed front desk operations, ensuring smooth member check-ins and efficient appointment scheduling.
- Maintained cleanliness and organization of workout areas and equipment.
- Supervised children in kids club, ensuring a safe and engaging environment.
- Supported personal trainers during member orientation sessions.
- Facilitated group classes by setting up equipment and ensuring safety protocols.
Volunteer
La Animal Services
12.2022 - 01.2023
- Coordinated adoption event logistics, increasing community engagement and promoting visibility of adoptable animals.
- Worked with team members to develop and implement animal enrichment activities, improving quality of life for shelter animals.
- Provided daily animal care and handling, contributing to overall well-being of shelter animals.
- Maintained cleanliness and organization of animal facilities to promote health standards.
Education
GED -
Whitter High School
Whittier, CA06-2026
Skills
- Event coordination
- Customer service
- Guest engagement
- Operational support
- Photo editing
- Problem solving
- Team collaboration
- Team player attitude
- Active listening
- Positive attitude
- Communication skills
- Customer service
Hobbies and Interests
- I enjoy helping others and giving back to the community.
- Offering time and support to shelters for the homeless, women, and animals.
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail.
- Cooking
- Martial Arts
- Crafting and DIY Projects
- Music
- Volunteering
- Animal Care
- Fashion
- Drawing and Painting
- Fashion and Style
Timeline
Club Staff Member
LA Fitness
01.2025 - 06.2025
Volunteer
La Animal Services
12.2022 - 01.2023
GED -
Whitter High School