Efficient and proactive professional in hospitality support roles, known for high productivity levels and the ability to complete tasks swiftly and accurately. Specialize in inventory management, and customer service. Excel in teamwork, communication, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
4
4
years of professional experience
Work History
Voluntary Snack Bar Associate
West Covina Dukes, Pacific Coast Little League
West Covina
04.2021 - Current
Keep an eye on inventory, and then, if necessary, I will refill the product.
Answered questions from customers regarding menu items or services offered .
Assisted customers with selecting snacks, drinks, and other items.
Resolved customer complaints in an efficient manner.
Checked expiration dates on products before placing them out for sale .
Performed opening, closing duties including setting up, breaking down station .
Provided friendly customer service to all patrons of the snack bar.
Processed cash and credit card payments accurately and efficiently.
Kept work area clean at all times by wiping down counters, cleaning tables, sweeping floor.
Greeted customers warmly upon entering the snack bar area .
Restocked condiments such as ketchup and mustard on a regular basis.
Replenished napkins, straws, utensils, cups and lids as needed .
Processed and completed cash transactions promptly, providing accurate change and order receipts.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Served food and beverages at take-out counters to provide fast service to waiting guests.