Destiny Martinez
Sacramento
Summary
Dedicated and approachable customer service professional with a strong passion for helping others and creating positive experiences. Known for being patient, reliable, and well-spoken, with the ability to communicate clearly and handle customer needs with professionalism and care. Brings a positive attitude, strong work ethic, and a willingness to learn while contributing to a supportive, team-oriented environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Reclaim/Damage Recoup
UNFI
01.2025 - Current
- To ensure proper handling, tracking, and processing of damaged, spoiled, and returned merchandise to maintain inventory accuracy and minimize losses.
- Monitoring store returns and driver check-ins, managing salvage programs and food bank donations, and processing vendor returns.
- Tracking product velocity, lost sales, and damages, researching quality issues, and verifying inventory.
- Alerting management to safety issues, relocating merchandise to resolve discrepancies, and adhering to food safety policies like HACCP and SQF.
- Reclaim/Damage Recoup - UNFI. Primary purpose: To ensure proper handling, tracking, and processing of damaged, spoiled, and returned merchandise to maintain inventory accuracy and minimize losses.
Cashier
Taco Bell
07.2023 - 10.2024
- Operating the cash register, handling customer transactions, assisting with food preparation, and maintaining cleanliness in the dining area and parking lot.
- Providing efficient and friendly service, ensuring customer satisfaction, and adhering to safety rules and procedures.
- Also worked in the Drive-Thru.
Server/Busser
John's Incredible Pizza
02.2022 - 05.2022
- Providing excellent customer service within the dining area.
- This includes greeting guests, taking orders, serving food and beverages, and ensuring a positive dining experience.
- Also maintain cleanliness in the dining area, assist with bussing tables, and handle customer inquiries or concerns.
Education
Pre-Nursing -
Sacramento City College
Sacramento, CA01-2029
High School Diploma -
01.2025
Skills
- Technical skills
- Adaptability and flexibility skills
- Problem solving skills
- Bilingual
- Attention to detail
- Organizational skills
- Multitask
- Time management
- Customer service
- Communication skills
- Effective communication
- Microsoft office
- Adaptability
- Fundamental leadership skills
- Critical thinking abilities
Certification
- CPR/First Aid
- Food Handler
Timeline
Reclaim/Damage Recoup
UNFI
01.2025 - Current
Cashier
Taco Bell
07.2023 - 10.2024
Server/Busser
John's Incredible Pizza
02.2022 - 05.2022
Pre-Nursing -
Sacramento City College