Destiny Martin-Washington
Hawthorne
Summary
I consider myself a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Security Supervisor
Gsg Protective Services
11.2022 - Current
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Ensured compliance with all relevant regulations and industry best practices through continuous research and professional development opportunities.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
Dispatcher
Gsg Protective Services
08.2022 - 11.2022
- Enhanced security response times by efficiently dispatching officers to incidents and alarms.
- Reduced false alarms by accurately verifying alarm activations through CCTV monitoring and communication with site personnel.
- Maintained accurate records of dispatched calls, ensuring timely follow-up on pending issues and seamless shift transitions.
- Improved communication between security teams by implementing a standardized radio protocol for incident reporting.
- Managed multiple phone lines simultaneously while prioritizing urgent calls for service from clients and officers in the field.
Security Officer
Marksman
06.2022 - 08.2022
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Officer
Citiguard
04.2022 - 06.2022
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Security Officer
Gsg Protective Services
11.2021 - 03.2022
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Supervisor
Citiguard
05.2021 - 09.2021
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Security Officer
Security Industry Specialists
04.2021 - 05.2021
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Issued access cards to authorized personnel to monitor access points.
- Investigated suspicious activities and persons to maintain security of premises.
Security Officer
Guard Systems Inc
08.2020 - 01.2021
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Checked and verified photo identification prior to granting facility access.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
Supervisor
Citiguard
04.2020 - 07.2020
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Security Officer
Securitas Security Services USA
03.2020 - 04.2020
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
Wheelchair Agent
Airport Terminal Services Inc
10.2019 - 01.2020
- Enhanced passenger comfort by efficiently assisting with wheelchair transfers and mobility support.
- Ensured timely boarding for passengers with disabilities, carefully navigating through crowded terminals.
- Facilitated smooth travel experiences by providing exceptional customer service and addressing individual needs.
- Supported airline operations by promptly responding to gate assignment changes and adapting to schedule adjustments.
Cashier
HMSHost
04.2019 - 10.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Panera Bread
07.2018 - 12.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Lead Cashier
Noodle World
09.2017 - 07.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined the checkout process for faster service, leading to increased customer loyalty.
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Reduced cashier errors by implementing thorough training programs for new employees.
Education
High School Diploma -
Leuzinger High School
Lawndale, CA06.2017
Skills
- Operations Management
- Adaptability and Flexibility
- Policy Implementation
- Team Collaboration
- Problem-solving abilities
- Decision-Making
- Professionalism
- Reliability
- Shift Scheduling
Timeline
Security Supervisor
Gsg Protective Services
11.2022 - Current
Dispatcher
Gsg Protective Services
08.2022 - 11.2022
Security Officer
Marksman
06.2022 - 08.2022
Security Officer
Citiguard
04.2022 - 06.2022
Security Officer
Gsg Protective Services
11.2021 - 03.2022
Supervisor
Citiguard
05.2021 - 09.2021
Security Officer
Security Industry Specialists
04.2021 - 05.2021
Security Officer
Guard Systems Inc
08.2020 - 01.2021
Supervisor
Citiguard
04.2020 - 07.2020
Security Officer
Securitas Security Services USA
03.2020 - 04.2020
Wheelchair Agent
Airport Terminal Services Inc
10.2019 - 01.2020
Cashier
HMSHost
04.2019 - 10.2019
Cashier
Panera Bread
07.2018 - 12.2018
Lead Cashier
Noodle World
09.2017 - 07.2018
High School Diploma -
Leuzinger High School
Similar Profiles
Tyler ScribnerTyler Scribner
Armed Security Officer at GSG Protective ServicesArmed Security Officer at GSG Protective Services
MARIA SMITHMARIA SMITH
Professional Service Officer at GSG Protective ServicesProfessional Service Officer at GSG Protective Services
Aaliyah ColeAaliyah Cole
Security Supervisor at GSG Protective ServicesSecurity Supervisor at GSG Protective Services
Antoni RamirezAntoni Ramirez
Security Guard at Gsg Protective ServicesSecurity Guard at Gsg Protective Services
Joseph Quinata-ManglonaJoseph Quinata-Manglona
RCP at Southern California HospitalRCP at Southern California Hospital