Destiny Hirschkorn
Winnipeg,MB
Summary
To seek and maintain a Service Consultant position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Service Administrator
Volvo Cars Winnipeg (Birchwood Automotive Group)
06.2022 - Current
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Overseeing all aspects of the work order for the service department.
- Stocking in new inventory, processing safety documents, and using CDK to fulfill any internal service needs.
- Processing warranty claims, adjusting errors, and balancing financial statements.
Store Manager
Sally Beauty Supply
05.2017 - 06.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
Hostess
Underdogs
01.2017 - 05.2017
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Faculty of Education
University of Winnipeg
Winnipeg, MBHigh School Diploma -
John Taylor Collegiate
Winnipeg, MB06.2016
Skills
- Policy and Procedure Adherence
- Customer Service Excellence
- Service Quality Standards
- Customer Needs Assessment
- Service Team Support
- Administrative Procedures
Volunteer Work
- St.Vital Adult Education Centre
- YMCA Youth Center
- Small Dog Rescue
Timeline
Service Administrator
Volvo Cars Winnipeg (Birchwood Automotive Group)
06.2022 - Current
Store Manager
Sally Beauty Supply
05.2017 - 06.2022
Hostess
Underdogs
01.2017 - 05.2017
Faculty of Education
University of Winnipeg
High School Diploma -
John Taylor Collegiate
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