Destiny Hernandez
Carrizo Springs,TX
Summary
Dynamic and customer-focused professional with experience at Sonic and Dairy Queen, excelling in cash handling and order taking. Proven ability to enhance customer satisfaction through effective communication and time management skills. Recognized for maintaining accurate financial records and resolving customer concerns, contributing to improved loyalty and sales.
Overview
1
1
year of professional experience
Work History
Carhop
Sonic
Carrizo Springs, Texas
03.2025 - Current
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Cashier
Dairy Queen
Carrizo Springs, TX
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
Carrizo Springs High School
Carrizo Springs, TX05.2025
Skills
Product knowledge
Basic math skills
Cleaning and sanitizing
Time management skills
Order taking
Communication Skills
Out Spoken
Timeline
Carhop
Sonic
03.2025 - Current
Cashier
Dairy Queen
07.2024 - Current
Carrizo Springs High School