Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Destiny Guzman

Los Angeles

Summary

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

4
4
years of professional experience

Work History

Tortilla Clerk

Northgate Gonzalez Markets, Inc.
12.2023 - 10.2025
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Supported executive decision-making by providing detailed reports and summaries of office activities.
  • Enhanced customer service with timely and accurate information when handling inquiries.
  • Reduced errors in data entry through rigorous attention to detail and double-checking work.
  • Improved response times to customer inquiries, implementing new filing system for quicker access to information.
  • Enhanced communication with external vendors, ensuring timely delivery of office supplies.
  • Fostered culture of continuous improvement by suggesting and implementing process enhancements.

Cashier

Northgate Gonzalez Markets, Inc.
12.2021 - 10.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Enhanced shopping experience, provided product information and location assistance.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Reduced processing errors by meticulously following transaction procedures.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Increased sales of promotional items by informing customers about current offers.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

Bachelor of Arts - Psychology

California State University, Los Angeles
Los Angeles, CA
05-2027

High School Diploma -

Felicitas & Gonzalo Mendez High School
1200 Plaza Del Sol E, Los Angeles, CA 90033
06-2021

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Prioritization
  • Relationship building
  • Quality control
  • Quality management
  • Schedule and calendar management
  • Point of sale operation
  • Calendar management
  • Sales expertise
  • Verbal and writing communication
  • Supply tracking
  • Peer relationships
  • Multitasking
  • Multitasking Abilities
  • Attention to detail
  • Time management
  • Customer communication
  • Problem-solving
  • Flexible and adaptable
  • Organizational skills
  • Customer service
  • Teamwork and collaboration
  • Professional and mature
  • Excellent communication
  • Creative thinking
  • Team collaboration
  • Staff training
  • Task prioritization
  • Conflict resolution
  • Inventory assessment
  • Analytical thinking
  • Scheduling
  • Decision-making
  • Staff supervision
  • Strategic planning
  • Interpersonal communication
  • Team building
  • Regulatory compliance
  • Meeting planning

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Graphic Design
  • Knitting and Crocheting
  • Gardening
  • Backpacking and Hiking
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Dancing
  • Music
  • Gym Workouts
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Crafting and DIY Projects
  • Learning new cooking techniques and expanding my culinary skills
  • Engaging in food photography and sharing culinary creations on social media
  • I like looking at the stars and learning about constellations
  • I participate in low-impact exercises to strengthen core muscles
  • DIY and Home Improvement
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • I like working with my hands and fixing things
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Baking
  • Supporting STEM education initiatives and mentorship programs
  • I enjoy cooking for friends and family gatherings
  • Mindfulness Practices
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Drawing and Painting
  • Hiking
  • Video Gaming
  • Astrology
  • Coding and Programming
  • Passionate about balancing physical health with mental and emotional wellness
  • Regularly practice mindfulness and meditation for overall wellness
  • Creative Writing
  • Cake Decorating
  • Personal Development and Self-Improvement

Timeline

Tortilla Clerk

Northgate Gonzalez Markets, Inc.
12.2023 - 10.2025

Cashier

Northgate Gonzalez Markets, Inc.
12.2021 - 10.2025

Bachelor of Arts - Psychology

California State University, Los Angeles

High School Diploma -

Felicitas & Gonzalo Mendez High School

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Destiny Guzman