Destiny Gallacher
Toronto,ON
Summary
Responsible Hardworking Individual who is experienced as well as passionate about children and has recently obtained a Childcare Assistant Certificate. Reliable motivated team member that is capable of taking on challenging tasks with a mature approach Well accustomed at keeping children safe and secure while promoting learning and meeting basic needs of care.
Overview
8
8
years of professional experience
Work History
Customer Service Desk Cashier
Metro
10.2016 - Current
- Answered inbound calls to greet and assist customers with various needs and questions
- Shared insights with management regarding member inquiries, concerns, and complaints
- Resolved product and service issues promptly
- Issued refunds, merchandise exchanges and price adjustments in compliance with company policies
- Balanced cash drawers at shift beginning and end
- Adhered to cash handling policies and procedures
- Greeted customers with prompt and friendly service.
Education
Child Care Assistant Certificate -
City Adult Learning Centre
01.2024
High School Diploma -
Parkdale Collegiate Institute
06.2016
Skills
- Strong Work Ethic
- Fast Learner
- Patience and composure
- Reliable and Responsible
- Customer-focused mindset5
Certifications
- Standard CPR- C
- Food Handlers Certificate
- WHIMIS Certificate
- Worker Health Certificate
- Smart Serve Certificate
Timeline
Customer Service Desk Cashier
Metro
10.2016 - Current
Child Care Assistant Certificate -
City Adult Learning Centre
High School Diploma -
Parkdale Collegiate Institute
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