Destiny Feely

Directly support and manage three departments across multiple locations within the organization. Responsible for the creation, implementation, and distribution of educational, vocational based skills curriculum for individuals served. Day to day tasks include case management and relative paperwork, compliance with all State and Federal regulations, maintenance and oversight of progress reports required by the Department of Rehabilitation, positive behavioral redirection of individuals served, oversight of client goals and growth, and documentation maintenance. Additional tasks include direct staff oversight such as training new hires, managing workflow, evaluating performance and feedback, and issue resolution.

• Provided onboard and offboard support, inventory management, and third-party account management.
• Maintained site admin privileges for Honor Health medical records account access for all public health employees.
• Received special project assignments by higher level management.
• Planned county wide events such as executing COVID Appreciation event for over 500+ county staff.
• Reduced costs by roughly $12K per year by evaluating office needs and submitting proposal to higher level management to make cuts across the division. Assisted in cost reduction of additional $17K per year.
• Liaised and was the main point of contact for establishment of second facility and all epidemiological staff stationed across 3 floors.
• Served as point of contact for third party entities/meeting set-up and general office/staff relocation, technology, and building maintenance support.

• Performed investigations to determine disease origin and method of contraction through contact with physicians, hospitals, and healthcare providers.
• Tracked known or potential sources of suspected infections/communicable diseases throughout Maricopa County and assisted in the reduction of transmission.
• Maintained case documentation of patient and family encounters.
• Reported directly to the state of Arizona and the CDC by maintaining and reporting monthly epidemiological data sheets regarding patient demographics and the transmission rate of HIV and STD's.
• Accurately utilized various databases which contain confidential patient information and medical history to prioritize caseload and sensitive information.
• Supported clerical services following well-established procedures requiring the use of independent judgment such as filing, faxing, data entry, and phone calls to providers countywide.

• Supported day-to-day business via clerical support services (filing, faxing, mailing, answering phones).
• Recorded patient data electronically for collection, storage, analysis, recovery, and reporting.
• Accurately calculated and post cash receipts to patient accounts and prepare daily deposits.
• Maintained various reports and spreadsheets for use by internal management in assessing productivity and efficiency.