Destiny Elijah
Chatham
Summary
Customer service professional prepared to enhance team performance and customer satisfaction. Background includes managing customer service operations and optimizing workflows for better efficiency. Known for fostering collaboration and adapting to dynamic environments. Brings expertise in conflict resolution and team leadership.
Overview
6
6
years of professional experience
Work History
Healthy Living Program Coordinator
Can Am Indian Friendship Centre
2024.01 - 2024.09
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Brand Ambassador
Old Navy
2021.10 - 2022.05
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion
- Approached strangers and interacted in natural conversation with the goal of developing brand loyalty
- Engaged, educated, and befriended customers to deliver amazing shopping experiences
- Communicated product information with confidence and educated consumers about the company.
Brand Ambassador
American Eagle Outfitters
2018.07 - 2020.10
- Processed cashier transactions quickly and accurately, driving brand loyalty programs
- Placed styles, sizes and colors of product on the sales floor to maintain availability for customers
- Assisted with daily opening and closing tasks to maintain a clean, neat, and professional store
- Approached strangers and interacted in natural conversation with the goal of developing brand loyalty.
Education
Diploma - Native Community Work
Anishinaabek Educational Institute
Muncey, ON2023-06
High School Diploma -
Thames Valley District School Board
London, ON06.2018
Skills
- Safety Standards Knowledge
- Transaction Processing Skills
- Strong Communication Skills
- Strategic Decision Making
- Service Excellence
- Customer service experience
Timeline
Healthy Living Program Coordinator
Can Am Indian Friendship Centre
2024.01 - 2024.09
Brand Ambassador
Old Navy
2021.10 - 2022.05
Brand Ambassador
American Eagle Outfitters
2018.07 - 2020.10
Diploma - Native Community Work
Anishinaabek Educational Institute
High School Diploma -
Thames Valley District School Board