Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Destiny Contreras

428 1/2 Woodrow Ave Bakersfield

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.


Overview

10
10
years of professional experience

Work History

Delivery Driver

JAM Transportation INC (FEDEX CONTRACTOR)
09.2024 - Current
  • Expedited deliveries to meet customer deadlines and requirements.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Kept detailed records of deliveries and money received from customers.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Fostered positive working relationships with regular customers.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Delivery Driver

JAR Transportation INC. (FEDEX CONTRACTOR)
08.2021 - 09.2024
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Verified accuracy of all deliveries against order forms.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Fostered positive working relationships with regular customers.

Warehouse Worker

Amazon
10.2020 - 08.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assembled pallets and crates for secure transportation of materials.
  • Maintained clean, orderly work environment free of hazards.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Receptionist

Edward J. Herrera Insurance Agency
01.2015 - 10.2020
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Helped office staff prepare reports and presentations for internal or client-related use.

Education

Current Student - Criminal Justice

Bakersfield College
Bakersfield, CA
05-2025

High School Diploma -

Tierra Del Sol Continuation School
Bakersfield, CA
12-2015

Skills

  • Customer and client relations
  • File management
  • Phone etiquette
  • Documentation and reporting
  • Multi-line telephone operation
  • Reception desk management
  • Professional demeanor
  • Office equipment operations
  • Time management
  • Attention to detail
  • Problem-solving
  • Public speaking
  • Analytical and critical thinking
  • Computer skills

Languages

Spanish
Limited Working

Timeline

Delivery Driver

JAM Transportation INC (FEDEX CONTRACTOR)
09.2024 - Current

Delivery Driver

JAR Transportation INC. (FEDEX CONTRACTOR)
08.2021 - 09.2024

Warehouse Worker

Amazon
10.2020 - 08.2021

Receptionist

Edward J. Herrera Insurance Agency
01.2015 - 10.2020

Current Student - Criminal Justice

Bakersfield College

High School Diploma -

Tierra Del Sol Continuation School

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Destiny Contreras