Destiny Cervantes
Chula Vista
Summary
A dedicated and determined college student seeking a position with opportunity for growth in skills and experience. Prepared for challenges that come with this position and ready to provide exceptional service for customers.
Overview
4
4
years of professional experience
Work History
Server
Isushi Restaurant
09.2022 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server/Hostess
Tomoyama Sushi
08.2020 - 05.2021
- Answered customers' questions, recommended items and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on preference and interest.
- Provided excellent customer service by greeting customers and meeting quality expectations
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associate of Arts - Liberal Arts: Behavioral And Social Sciences
Miracosta College
Oceanside, CA12.2022
Associates Degree For Transfer - Psychology
Miracosta College
Oceanside, CA12.2022
High School Diploma -
Katella High School
Anaheim, CA05.2019
Skills
- Customer Service
- Natural Leadership
- Adaptable and Flexible
- Anticipating Guest Needs
- Energetic and Outgoing
- Team Player
- Multitasking Abilities
- Fast Learner
- Guest Engagement
Languages
Spanish
Professional Working
Timeline
Server
Isushi Restaurant
09.2022 - Current
Server/Hostess
Tomoyama Sushi
08.2020 - 05.2021
Associate of Arts - Liberal Arts: Behavioral And Social Sciences
Miracosta College
Associates Degree For Transfer - Psychology
Miracosta College
High School Diploma -
Katella High School
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