Destiny Cazares
Pomona
Summary
Healthcare professional with solid background in patient care and medical support. Proven ability to assist in various medical procedures and maintain accurate patient records. Known for effective teamwork and adaptability in dynamic healthcare environments, consistently delivering reliable and compassionate care.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Licensed Practical Nurse
San Dimas Retirement Center & Memory Care
01.2024 - Current
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Administered medications to ensure adherence to treatment plans, improving health outcomes.
- Reviewed patient history to verify conditions and current medications.
- Delivered emotional support to patients and families during challenging times.
Customer Service Representative
Calspas
10.2019 - 01.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Sales Associate
Citiwear
01.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Diploma - Nursing
Northwest College
Pomona, CA10-2023
High School Diploma -
Claremont High School
Claremont, CA06-2019
Skills
- Medication administration
- Direct patient care
- Vital signs monitoring
- Empathetic and compassionate
- Multi-tasking and prioritization
- Patient education
Languages
Spanish
Professional Working
Timeline
Licensed Practical Nurse
San Dimas Retirement Center & Memory Care
01.2024 - Current
Customer Service Representative
Calspas
10.2019 - 01.2021
Sales Associate
Citiwear
01.2019 - 01.2020
Diploma - Nursing
Northwest College
High School Diploma -
Claremont High School
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