Restaurant Hostess
Santa Lucia Pizza
01.2023 - 02.2023
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Opened and closed seating sections according to volume of guests.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Used cash registers and credit card machines to cash out customers.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Answered phone calls to take orders, give information and document reservations.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.