Organized Executive Administrative Assistant skilled in office management, client communication, and calendar coordination. Focused on enhancing organizational efficiency while upholding confidentiality and delivering outstanding customer service.
Overview
1
1
Certification
Work History
Executive Administrative Assistant
PFN Administration
Paul First Nation, AB
04.2019 - 08.2019
Coordinated office communications and correspondence, facilitating seamless operations.
Responded to inquiries from clients and vendors promptly and professionally.
Responded to incoming telephone inquiries from internal and external customers promptly, ensuring effective communication and appropriate call transfers.
Processed accounts payable and receivable transactions accurately within set timeframes.
Managed incoming mail by sorting out items that needed immediate attention or forwarding it on to the appropriate department or individual for action or response.
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Organized and maintained executive calendars, scheduling meetings, conferences, and travel arrangements to optimize time management.
Prepared invoices and drafted memos for executives.
Receptionist
PFN Administration
Paul First Nation, AB
04.2019 - 04.2019
Greeted visitors and clients, creating a welcoming reception environment.
Managed incoming calls, directing inquiries to appropriate departments.
Managed incoming mail distribution, courier services, faxes, and photocopying to support daily operations.
Processed mail and deliveries, ensuring timely distribution to relevant personnel.
Updated visitor logs and maintained security protocols for office access.
Maintained an organized filing system of confidential client information in accordance with company policy.
Assisted with administrative tasks to enhance team efficiency.
Education
Recovery Coach Training
Poundmakers Healing Lodge
St. Albert, AB
05-2026
GED -
Norquest College
Edmonton
04-2011
Skills
Office administration
Office management
Calendar coordination
Document organization
Invoice processing
Client communication
Customer service
Customer-focused
Information confidentiality
Confidentiality
Professional etiquette
Professional and mature
Certification
Suicide Prevention-Recovery Alberta Mental Health and Addictions Services