Dedicated Information Systems Technician and former Detention Officer with experience in leadership, security operations, and mission-critical system support. Skilled in supervising personnel, managing high-risk environments, and resolving technical and operational issues under pressure.
Overview
7
7
years of professional experience
Work History
Information Systems Technician
U.S. Coast Guard
Alameda
04.2022 - Current
Configured and managed servers, workstations, and data switches to ensure reliable network operations.
Provided tiered customer service and resolved hardware and software issues to support user functionality.
Conducted equipment inspections and preventive maintenance tasks.
Trained and mentored junior personnel to improve unit readiness and operational performance.
Adult Detention Officer
Bexar County Sheriff's Office
San Antonio
05.2020 - 05.2021
Supervised, secured, controlled and cared for inmates in the Detention Center in accordance with established policies, regulations and procedures.
Engaged with inmates to promote positive interactions and conflict resolution strategies.
Conducted regular security checks throughout the detention facility to prevent disturbances.
Assisted in emergency response situations, following established protocols for safety.
Juvenile Detention Officer
Bexar County Juvenile Detention Center
San Antonio
08.2019 - 05.2020
Conducted regular security checks, headcounts, and searches to maintain a contraband-free environment.
Supervised daily routines to ensure structured environment during educational classes, meals, and recreational activities.
Acted as a role model to youth and assisted them in developing social and life skills through daily interaction.
Completed incident reports and maintained daily operations logs to accurately document youth behavioral patterns and support informed decision-making.