Destinee Cha
Marysville
Summary
CNA provider looking to enhance my skills and add to my experience. Committed to gaining and applying new healthcare expertise. Recognized for strong communication with patients, time efficiency, and attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Crawfish Guy
01.2020 - 01.2021
- Upheld all local COVID-19 safety protocols including increased sanitation, enforcing mask policies, and ensuring a limited capacity
- Operated POS terminals to input customer orders, swiped credit cards, and entered cash amounts received
- Coordinated timely fulfillment of 40+ orders per day, managing complex delivery logistic and scheduling
Cashier (Front End Supervisor)
Ross
01.2019 - 01.2019
- Controlled the flow of customers in line, handled and scanned items with transactions that included credit, cash, exchanges, returns, and refunds
- Supervised and trained team members to ensure the quality of service and scheduled shift coverage when needed
Front End Team Member
Panda Express
01.2017 - 01.2019
- Anticipated customer needs and provided them with high quality service to ensure customer satisfaction
- Operated cash register and POS system ensuring transaction total matches the recorded receipt
- Formally trained new hires on menu items, computer systems, company standards, and customer service expectations
- Interpreted and explained store policies and coupon use to customers
Education
CSU GE - Public Health Science -
Fresno City College
Fresno, CA05-2023
High School Diploma -
Clovis East High School
01.2018
Skills
- Vital Signs (reading & measuring)
- Interpersonal communication
- Medical Terminology
- Empathic
- Effectiveness and efficiency
- Fluent in Hmong
Certification
- Certified Nursing Assistant (CNA), Nursing Assistant Training Academy of Fresno, 2023
- Basic Life Support (BLS) Certified, American Heart Association, 2022
Timeline
Server
Crawfish Guy
01.2020 - 01.2021
Cashier (Front End Supervisor)
Ross
01.2019 - 01.2019
Front End Team Member
Panda Express
01.2017 - 01.2019
CSU GE - Public Health Science -
Fresno City College
High School Diploma -
Clovis East High School
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