Desteny Phillips

• Coordinated efficient routes to avoid delays and optimize schedules.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Obtained signatures from customers upon delivery of goods.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Followed all relevant traffic laws and safety regulations.
• Drove safely in various weather and road conditions to avoid accidents.
• Minimized liability by consistently following road rules when driving.

-Safely operated a Forklift, skidster, and Crane.

-Set Boulders for landscaping

-Mixed cement for waterfalls

-Customer service, basic office procedures such as invoices, simple payroll

• Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
• Worked outside in all weather conditions.
• Maintained organized work area by cleaning and removing hazards.
• Collaborated with other departments to optimize production workflows.

• Respond to customers at terminals.
• Load cars into wash tunnel
• Maintained a safe and clean environment for customers and employees
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Trained staff on operating procedures and company services.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Delivered prompt service to prioritize customer needs.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• Educated customers about billing, payment processing and support policies and procedures.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Restocked and organized merchandise in front lanes.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Addressed customer needs and made product recommendations to increase sales.
• Helped customers complete purchases, locate items, and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Handled cash with high accuracy and took care to check bills for fraud.
• Performed cash, card, and check transactions to complete customer purchases.