Desteny Castro

• Verified accuracy of medical documentation prior to entering into computer systems.
• Assisted management with reporting and paperwork.
• Participated in quality assurance activities to enhance the accuracy and privacy of patient records.
• Coordinated with outside organizations such as laboratories and imaging centers to obtain results or images needed for patient care.
• Facilitated the transfer of records between departments and external healthcare facilities.
• Updated patient demographic and insurance information in the medical record system.
• Fax papers
• Retrieved medical charts for healthcare staff for filing in medical records.
• Pulled patient records and transferred information to appropriate parties.
• Pulled patient charts for upcoming appointments.
• Worked with management to ensure paperwork was received and processed correctly.
• Performed data entry tasks related to patient demographics, insurance information, physician orders.
• Verified record copies before handing each over to check for and remove unnecessary details.
• Maintained positive working relationship with fellow staff and management.
• Recorded and filed patient data and medical records.

• Prepared variety of foods according to exact instructions and recipe specifications.
• Maintained safe food handling practices to prevent germ spread.
• Prepared and served meals according to dietary guidelines.
• Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
• Served food and beverage items to residents, meeting therapeutic diets.
• Gathered soiled tablecloths and dietary linens and delivered to laundry.
• Stocked food and other supplies for main kitchen and units.
• Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
• Ensured that all food was prepared according to established health standards.
• Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
• Reported and documented resident changes in consumption or behaviors.
• Delivered snacks to nurse station for distribution to specific residents.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Ensured all dishes were presented attractively before serving to customers.
• Cleaned and sanitized kitchen equipment and surfaces.
• Collaborated with team to deliver timely service of items.
• Set up trays for patients upon request.
• Followed dietary procedures in accordance with established policies.
• Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
• Assisted with preparation of snacks and other light meals.
• Set up trays and food service carts to deliver food to residents.
• Served food and snacks according to planned menu and patients' diet orders.
• Assisted patients with special needs to eat meals, providing kindness and patience.

• I would also leave kind messages on the tray to make their day

• Checked temperatures of hot food before serving it to patients and residents.
• Informed supervisor about any changes in patient's dietary needs or preferences.
• Packaged and bagged cooked food and prepared items.
• Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
• Refilled condiments, napkins and server workstations.
• Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
• Provided assistance with meal setup, serving, and clean up as needed.
• Assisted with customer requests and answered questions to improve satisfaction.
• Completed day-to-day duties accurately and efficiently.
• Completed routine maintenance and repair.

• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Operated cash registers to process payments for goods and services.
• Processed credit card transactions accurately and efficiently.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Informed customers about product pricing and answered questions regarding products and services available in the store.
• Bagged, boxed or gift-wrapped sold merchandise per customer's request.
• Counted and balanced cashier drawers.
• Built loyal clientele through friendly interactions and consistent appreciation.
• Received payment by cash, check, credit cards, vouchers or automatic debits.
• Collected credit card and cash payments to complete transactions for customer orders.
• Addressed customer questions and concerns regarding products and services.
• Built and maintained productive relationships with employees.
• Greeted customers and responded to informational requests.
• Welcomed customers, offering assistance to help find store items.
• Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
• Greeted customers and provided friendly customer service.
• Managed household errands and other essential duties.
• Completed routine maintenance and repair.
• my boss would leave the responsibility to open the restaurant when she was out of town .