Destenie Gallardo
Los Angeles
Summary
Dedicated educator with a solid foundation in classroom management and student engagement. Proven ability to foster positive learning environments and support diverse student needs. Committed to collaboration with teachers and parents to enhance student performance and promote academic growth.
Overview
9
9
years of professional experience
Work History
Teacher Assistant
Camino Nuevo Charter School
Los Angeles
07.2024 - Current
- Monitored student behavior and redirected disruptions to maintain a positive classroom environment.
- Collaborated with teacher to implement classroom management strategies that fostered a positive learning environment.
- Monitored student progress through observation and data collection, delivering feedback to teacher to inform instructional adjustments.
- Prepared materials, assisted with transitions between activities, and participated in classroom lessons to support student learning and engagement.
- Facilitated student participation in group activities and discussions, encouraging active learning
- Conduct small group activities to reinforce lesson objectives and enhance student understanding.
Lead Teacher Assistant/ Tutor
HeyTutor
Los Angeles
08.2022 - 06.2024
- Mentored students, fostering positive tutor-student relationships that enhanced motivation and engagement in learning.
- Assisting students with homework, projects, test preparation, papers, research and other academic tasks
- Working with students to help them understand key concepts, especially those learned in the classroom.
- Contribute to student learning, growth and advancement.
- Demonstrate academic competence in the subject areas and build a curriculum.
- Maintain a growth mindset toward student learning and teaching practice.
- Facilitate problem-solving with a curious mind and critical thinking skills.
- Collaborated with parents and staff to support student performance improvement.
Visitor Experience Associate
Academy Museum of Motion Pictures
Los Angeles
08.2021 - 05.2022
- Established rapport with visitors, fostering meaningful connections through friendly conversations and genuine generosity.
- Communicate with guests regarding programs, exhibitions, collections, events, and other experiences for our Museums and surrounding facilities, or direct them to appropriate Museum staff.
- Resolved guest complaints and identified service recovery opportunities, effectively directing them to appropriate supervisory staff when necessary.
- Process admission, parking, special exhibition, and membership fees of cash, check, or credit cards. Process school and other group check-ins and related fees.
- Collaborated with leadership team to promptly report hardware and software issues, ensuring timely resolutions.
- Scheduled meetings and maintained calendars, providing logistical support.
- Perform office duties; filing, scheduling, write up office reports
Intern
GHP Management
01.2022 - 12.2022
- Efficiently handle resident requests and concerns
- Assisted with inquiries related to move-in, resident requests, follow-up, administration, renewals, and move-outs, ensuring smooth transitions for residents
- Generated maintenance work orders and followed up with Service Team on status and completion, facilitating timely resolutions for resident concerns
- Communicated with residents regarding status of maintenance work orders, enhancing transparency and trust in service response
- Maintained knowledge of specifications and community policies to ensure compliance and support operations.
Intern
Para Los Niños - Youth Workforce Services
05.2017 - 03.2018
- Managed communication with clients to ensure project requirements were met effectively.
- Demonstrated commitment to students' wellbeing and learning
- Volunteer to community empowerment events as well as youth development and higher education workshops. Advocate for college readiness, mental health, and arts for youth.
- Supported students' wellbeing through mentoring and guidance.
- Maintained accurate case records and documentation.
Education
Associates Degree - Criminal Justice
Los Angeles City College
Los Angeles, CA05-2022
High School Diploma -
Opportunities For Learning
Los Angeles, CA06-2018
Skills
- Curriculum Development
- Behavioral Support
- Customer relations
- Interpersonal communication
- Team oriented
- Organizational skills
- Multitasker
- Data analysis
- Microsoft Excel
- Microsoft Office
- Yardi/ Yardi CRM
References
Available Upon Request
Character Qualifications
- Bilingual communicator in English and Spanish with great clerical experience and community outreach.
- Responsible, team oriented and well organized. Passionate and motivated when working with others especially with youth.
- Well adaptive to new working environments with the ability to resolve conflict, meet deadlines, and assist youth in their educational goals.
Timeline
Teacher Assistant
Camino Nuevo Charter School
07.2024 - Current
Lead Teacher Assistant/ Tutor
HeyTutor
08.2022 - 06.2024
Intern
GHP Management
01.2022 - 12.2022
Visitor Experience Associate
Academy Museum of Motion Pictures
08.2021 - 05.2022
Intern
Para Los Niños - Youth Workforce Services
05.2017 - 03.2018
Associates Degree - Criminal Justice
Los Angeles City College
High School Diploma -
Opportunities For Learning