Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destany Ngo

Winnipeg,MB

Summary

As a motivated and committed graduate in Criminal Justice, I am deeply passionate about making meaningful contributions to uphold public safety across all domains. Through internships and coursework, I have developed strong analytical and problem-solving skills, along with the ability to communicate effectively with diverse individuals. My goal is to leverage my education and experiences to make a positive impact while continuously learning and growing professionally.

Overview

Work History

Case Management Student

Stony Mountain Institution
  • Collaborate with a team to complete inmate certificates and essential documentation, ensuring accuracy and compliance with institutional protocols.
  • Utilize advanced spreadsheet skills to maintain and track case management data, enhancing efficiency and organization within the Offender Filing system.
  • Experience with using (OMS), Microsoft Word, and Excel.
  • Gained valuable experience working alongside high-risk offenders within a professional environment, fostering effective communication and rapport-building skills.

Receptionist

Culligan Water Company
  • Responded to inquiries from callers seeking information.
  • Organized, maintained and updated information in computer databases.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Facilitated clear communication between staff members by distributing memos and announcements in atimely manner.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Sales Associate Specialist

West Coast Kids
  • Used POS system to process sales, returns, online orders.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Played a key role in achieving store-wide performance goals through diligent adherence to company standards and commitment to continuous improvement.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.

Manager

McDonald's
  • Managed and motivated employees to be productive and engaged in work.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Accomplished multiple tasks within established timeframes.

Education

Bachelor of Arts - Criminal Justice

University of Winnipeg
Winnipeg, MB
12.2023

Skills

  • Document Management
  • Attention to Detail
  • Case File Management
  • Data entry proficiency
  • Maintaining Client Records
  • Critical Thinking

Timeline

Case Management Student

Stony Mountain Institution

Receptionist

Culligan Water Company

Sales Associate Specialist

West Coast Kids

Manager

McDonald's

Bachelor of Arts - Criminal Justice

University of Winnipeg

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Destany Ngo