Summary
Overview
Work History
Education
Skills
Languages
Certification
Websites
Timeline
Generic

Dessiree Dufoo

Burnaby,Canada

Summary

Events & Executive Coordination Specialist with over 10 years of experience planning and executing high-profile events, supporting executive leadership, and managing multi-stakeholder projects in multicultural and government-related environments. Recognized for organizational excellence, communication skills, and the ability to manage competing priorities with discretion and efficiency. Bilingual in English and Spanish.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Tourism Promotion, Economic and Cooperation Affairs

Consulate General of Mexico
08.2022 - 08.2024
  • Planned and executed cultural, academic, and tourism-related events across BC, often involving high-level stakeholders and dignitaries.
  • Developed bilingual promotional content and briefing notes.
  • Supported strategic partnerships between Mexican and Canadian institutions.
  • Coordinated logistics, protocol, and guest lists for official receptions and seminars.

Lead Guest Experience Specialist

Rocky Mountaineer
03.2022 - 08.2022
  • Supervised and coordinated front-line teams to ensure exceptional guest experiences.
  • Managed daily station logistics and contributed to team recognition and training.
  • Collaborated across departments to improve operational standards and guest satisfaction.

Promotion Manager

Convention and Visitors Bureau of Ixtapa-Zihuatanejo
10.2017 - 08.2020
  • Organized national and international tourism promotions and events in Canada, the U.S., Mexico, and Europe.
  • Represented the destination in major travel trade shows including FITUR (Spain) and Tianguis Turístico.
  • Managed protocol and logistics for meetings with airlines, media, and consular officials.
  • Destination was awarded "Mexico's Leading Destination 2020" during tenure.

Public Relations Manager

Convention and Visitors Bureau of Ixtapa-Zihuatanejo
04.2016 - 10.2017
  • Planned press conferences, FAM tours, influencer campaigns, and cultural events with over 15,000 attendees.
  • Coordinated national and international media visits and promotional shoots.

Tour & Travel Manager

Barceló Ixtapa Beach Hotel
09.2012 - 04.2016
  • Managed travel agency relations and promotional strategies.
  • Coordinated PR activities and sales efforts for international tourism markets.


General Manager

El Rincón Gaucho Restaurant
09.2011 - 07.2012
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Event planner.

General Manager

Chocolate Cafe
01.2007 - 01.2011

•Management activities.

•Day to day staff supervision.

•Staff recruitment.

•Staff training.

•Responsible of procurement and negotiating with suppliers.

•Inventory and Cost Control.

Education

Bachelor - Tourism Resources Management

University of Guanajuato
01.2011

Skills

  • Event coordination and logistics
  • Executive assistance
  • Stakeholder engagement
  • Project management coordination
  • Event protocol oversight
  • Research and analysis skills
  • Vendor relationship oversight
  • Skilled in using Microsoft Office tools
  • Experience with Opera PMS
  • Experience with CRM and event tools
  • Social media tools expertise

Languages

Native Spanish
English
French Basic

Certification

Educational Points at the ABC World of Weddings

Timeline

Tourism Promotion, Economic and Cooperation Affairs

Consulate General of Mexico
08.2022 - 08.2024

Lead Guest Experience Specialist

Rocky Mountaineer
03.2022 - 08.2022

Promotion Manager

Convention and Visitors Bureau of Ixtapa-Zihuatanejo
10.2017 - 08.2020

Public Relations Manager

Convention and Visitors Bureau of Ixtapa-Zihuatanejo
04.2016 - 10.2017

Tour & Travel Manager

Barceló Ixtapa Beach Hotel
09.2012 - 04.2016

General Manager

El Rincón Gaucho Restaurant
09.2011 - 07.2012

General Manager

Chocolate Cafe
01.2007 - 01.2011

Bachelor - Tourism Resources Management

University of Guanajuato
Dessiree Dufoo