DESMOND REAGAN
Summary
Experienced sales professional with a proven track record of driving revenue growth and cultivating long-term client relationships. Collaborates effectively with cross-functional teams to consistently achieve results, adapting seamlessly to evolving needs. Demonstrates expertise in account management, client negotiations, and market analysis. Renowned for reliability, effective communication skills, and a results-driven mindset. Progressive sales career and strategic leadership expertise consistently growing business through market knowledge and business management abilities. With a 24-year tenure delivering excellent customer service with integrity, honesty, and pride, confident in abilities to excel as a Sales Manager.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Account Executive
Canadian Linen & Uniform Services
03.2020 - Current
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Achieved or exceeded company-defined sales quotas.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Two time Most Valuable Performer in February & August 2022 for highest sales achievement in Canada
Sales Manager - Commercial & Installation Divisions
AMJ Campbell Edmonton
04.2000 - 03.2020
- Daily sales of Commercial relocations and Installation of new and used office furniture for existing and potential clients including cold calls
- Preparation of large proposals and RFP submissions
- Project management & move consulting services for large relocation projects (500+ staff)
- Capitalized on emerging trends with proactive management and sales approach
- Meet customer needs consistently, closely discussing every clients needs and how best to meet each one
- Enhanced customer satisfaction with fast, knowledgeable customer service
- Secured, manage and maintain high profile clients such as WorleyParsons, Finning Canada, Telus Communications, Edmonton Public Schools, Edmonton Oilers, EPCOR, Stantec, NAV Canada, PCL Construction, Allwest Furnishings and GOOGLE for the past 15 years
- Increased revenue from $750k to $1.2 million in first 8 months with company
- Promoted to Sales Manager in 2007
- Received National sales award for $3 million in individual sales
Education
Archbishop O'leary Catholic High School -
Archbishop O'leary Catholic High School
Edmonton, AB06.1993
Skills
- Price structuring
- Communication skills
- Customer relations
- Honest & reliable
- Excellent initiative and problem-solving skills
- Well organized
- Dependable
- Multi-tasking
- Pipeline Management
- Relationship building and management
- Strategic selling
- Territory management
- Account Management
- Client Relationship Building
- Sales Quota Achievement
References
Available upon request
Certification
Graduated from the Sales Manager Aspire Career Advancement Program in March 2023 which included Sales Training, recruit & interview, onboarding, one-on-one meeting, phone block observation and field coaching.
Timeline
Account Executive
Canadian Linen & Uniform Services
03.2020 - Current
Sales Manager - Commercial & Installation Divisions
AMJ Campbell Edmonton
04.2000 - 03.2020
Graduated from the Sales Manager Aspire Career Advancement Program in March 2023 which included Sales Training, recruit & interview, onboarding, one-on-one meeting, phone block observation and field coaching.
Archbishop O'leary Catholic High School -
Archbishop O'leary Catholic High School
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