DESMOND MBAPAHA
Toronto,ON
Summary
Motivated and reliable Community Support Worker dedicated to providing exceptional patient care in compliance with interprofessional care plans. Proven ability to assist with Activities of Daily Living (ADLs), maintain a safe environment, and effectively communicate patient needs. Strong crisis management skills and a commitment to confidentiality and infection control.
Overview
7
7
years of professional experience
Work History
Personal Support Worker
Women’s General Forensic Unit (WGFU), CAMH
12.2023 - Current
- Provide personal support, assisting clients with ADLs and ensuring safety during transfers and appointments
- Monitor and document behavioral and physical changes, communicating concerns promptly to the RN
- Collaborate with the care team to implement interprofessional care plans and contribute to patient assessments
- Maintain a secure and clean environment, adhering to strict infection control and confidentiality policies
Personal Support Worker
Imagine Therapeutic Service
01.2020 - 12.2022
- Assisted clients with daily living activities, including meal preparation and hygiene, while ensuring adherence to care plans
- Collected data on client progress and documented interventions, fostering effective communication with stakeholders
- Advocated for client well-being, maintaining positive relationships with clients and their support networks
- Implemented safety measures and utilized behavior management strategies to promote a supportive environment
Front Line Worker
St. Simon’s Shelter
01.2018 - 01.2020
- Managed intake processes and maintained accurate client records, ensuring compliance with safety protocols
- Supported clients in daily routines and medication administration while promoting a safe shelter environment
- Collaborated with community agencies to advocate for client needs and improve overall well-being
Education
Personal Support Worker Certificate -
CLI College of Business, Health & Technology
01.2023
Standard First Aid/CPR “Level C” AED/Basic Life Support -
Toronto Paramedics Service
01.2023
Non-Violent Crisis Intervention -
Poincare Health
01.2023
Registered Behaviour Technician (RBT) -
Autism Partnership Foundation
01.2023
U-First Basics -
Alzheimer Society of Toronto
01.2023
Shelter Management Information System (SMIS) -
City of Toronto
01.2020
Skills
- Mobility Assistance
- Dementia Care
- Personal Hygiene Assistance
- Emotional Support
- Housekeeping tasks
- Meal Preparation
- Cultural Sensitivity
- Compassionate Care
- Recreational Activities
- Client Relationship Management
- Clinical Documentation
Languages
English
Full Professional
Professionalandacademicqualifications
- Personal Support Worker Certificate, 2023, CLI College of Business, Health & Technology
- Standard First Aid/CPR “Level C” AED/Basic Life Support, 2023, Toronto Paramedics Service
- Non-Violent Crisis Intervention, 2023, Poincare Health
- Registered Behaviour Technician (RBT), 2023, Autism Partnership Foundation
- Shelter Management Information System (SMIS), 2020, City of Toronto
- U-First Basics, 2023, Alzheimer Society of Toronto
Summaryofqualifications
Expertise in delivering direct care, including assistance with ADLs and supporting nutritional needs., Knowledge of infection control practices and commitment to maintaining a clean and safe environment., Proficient in collecting patient information and documenting observations to support care plans., Strong conflict resolution and de-escalation skills, ensuring patient safety and well-being., Enthusiastic team player with experience in interprofessional settings, advocating for patient needs and supporting colleagues.
Timeline
Personal Support Worker
Women’s General Forensic Unit (WGFU), CAMH
12.2023 - Current
Personal Support Worker
Imagine Therapeutic Service
01.2020 - 12.2022
Front Line Worker
St. Simon’s Shelter
01.2018 - 01.2020
Personal Support Worker Certificate -
CLI College of Business, Health & Technology
Standard First Aid/CPR “Level C” AED/Basic Life Support -
Toronto Paramedics Service
Non-Violent Crisis Intervention -
Poincare Health
Registered Behaviour Technician (RBT) -
Autism Partnership Foundation
U-First Basics -
Alzheimer Society of Toronto
Shelter Management Information System (SMIS) -
City of Toronto
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