Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Desmond Goodridge

Brantford,ON

Summary

I am a professional who's self-motivated and dependable while achieving high performance with minimal supervision. Demonstrated ability to complete tasks accurately despite interruptions and competing demands. Strong economic and commerce background applicable to small and mid-size companies. Proficient business writing skills, including business strategies, data analysis, forecasting and proposals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Operations Manager

Winfield Enterprise And Services
04.2019 - 10.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Planning Analyst

Gildan Activwear
06.2017 - 11.2018
  • Reviewed and provided comments on the adequacy of procedural documents and took necessary steps to cure any deficiencies
  • Planned and executed Private label programs for multiple customers, to meet set monthly forecasted targets
  • Daily report preparation tracking various objectives for specific international business markets or business customers, aiming to deliver targeted requirements
  • Planning and scheduling production activities in order to fulfill customer and market demand, in a timely manner taking count of resources and capacity, as well as constraints that can affect efficient delivery
  • Manage private label programs for customers, including establishing ETA to meet their business needs, coordinate complete supply chain process flow, including procurement, liaising with manufacturing and prioritizing production activities to meet strict deadlines
  • Data analyzing to determine activities and actions to align with strategic business goals
  • Paying specific attention to detail to increase information and decision making accuracy
  • Develop and document business processes in accordance to company's quality assurance and process management system
  • Track and deliver on specific KPI's and other metrics aimed at achieving business excellence and efficiencies
  • Communicate and lead presentations to senior level executives on progress of various running programs, and initiatives.

Production Supervisor

Harris Paints Wildey Store
08.2014 - 06.2017
  • Maintained work environments safe and efficient at all times
  • Established and updated production schedules to meet changing demands
  • Oversaw production scheduling, building schedules and setting out workflow for day to day, and monthly to deliver on production and departmental demand
  • Supervised quality assurance and production staff effectively, planned working activities ensuring output met and exceeded projections
  • Ensured and verified quality and procedures are kept and recorded for all jobs, reporting high quality levels and delivering production output consistently to meet all deadlines
  • Assisted in the collaboration and monitoring of production and laboratory, carried out final product approvals before delivery to inventory to the highest quality standards
  • Train and guide employees accordingly with regards to proper production procedures, developed, maintain, and implemented quality procedures relevant to the company and department guided by ISO
  • Quality Standard and the company's Business Management Systems
  • Develop and present various training materials and programs to ensure staff is adequately trained and equipped with relevant working knowledge to carry out duties efficient and effectively
  • Implemented 5S program within the production department, transforming the functionality, responsive nature creating a proactive, efficient and clean working environment
  • Create and instituted more efficient form of a payment structure for line staff which increased output while delivering on demands and deadline in a cost effective way
  • Lead the production department effectively in times the Production Controller was not able to serve covering a functions, communicating with senior management, detail reporting, conducting needed audits and implementing needed changes as required
  • Assigned individual work assignments and reviewed jobs to ensure work was accomplished in a safe and efficient manner.

Research Analyst

MarketOne
02.2012 - 03.2014
  • Carefully categorized and cataloged each piece of data into business database
  • Used findings from research and data to make recommendations for business
  • Reconciled and reported discrepancies found in records
  • Maintain database of business contacts of executives of various titles and roles within the different organizations
  • Conduct business oriented conversation to uncover specific needs of client and contacts to enable prospect cooperation between client and business contact
  • Generate lead opportunities over multiple campaigns and lines of business in various different industries

Account Consultant

LH Consutling
06.2008 - 08.2011
  • Prepared correspondence, accounting and financial documents for analysis
  • Assisted in developing and implementing programs and strategies for business design and redesign, developed client relations
  • Developed along with clients business plans, strategy and policy through technical support also marketing plans and analysis
  • Effectively controlled the release of proprietary and confidential information for general client lists.

Education

Certification in Financial Modeling and Valuation Analyst -

Finance Institute
2018

Certification in Certified Ethics Associate -

and Strategy Institute
Downingtown, PA
2018

Certification in Certified Associate in Project Management -

Management Institute
2018

Certification in Change Management Specialist -

Management and Strategy Institute
Downingtown, PA
2018

Diploma - Business Economics and Commerce

2017

Certified Six Sigma Green Belt -

Cambridge International College
2008

Skills

  • TRAINING (2 years)
  • INCREASE (1 year)
  • Manufacturing and Production (4 years)
  • Financial Analysis
  • Project Management
  • Data Analysis
  • Business Analysis
  • 5S Trained and Certified
  • Using Six Sigma techniques to increase organizational speed by reducing process inefficiencies
  • Throughout the organization's wider processes
  • Applying Six Sigma methodologies to improve effectiveness and focus on customers' issues to
  • Increase profitability and reduce defects
  • Proficient with working knowledge of BPR- Business Process Redesign, Lean Manufacturing, Change Management, Process Mapping
  • Training and Implementation
  • Policy and Procedure Implementation
  • Business Process Re-Engineering

Certification

Certified Personal Trainer February 2020 to February 2022 Certification- International Sports Sciences Association Certified Specialist in Sports Nutrition February 2020 to February 2022 Certification- International Sports Sciences Association Certified in CPR/AED/FIRST AID February 2020 to February 2022 Certification- National CPR ASSOCIATION Additional Information SKILLS Operations management Training and development Microsoft Office ( Advance Excel Training) Level 3 5S and Six Sigma Methods Certified Six Sigma Green Belt

Languages

English
Native or Bilingual

Timeline

Operations Manager

Winfield Enterprise And Services
04.2019 - 10.2023

Planning Analyst

Gildan Activwear
06.2017 - 11.2018

Production Supervisor

Harris Paints Wildey Store
08.2014 - 06.2017

Research Analyst

MarketOne
02.2012 - 03.2014

Account Consultant

LH Consutling
06.2008 - 08.2011

Certification in Financial Modeling and Valuation Analyst -

Finance Institute

Certification in Certified Ethics Associate -

and Strategy Institute

Certification in Certified Associate in Project Management -

Management Institute

Certification in Change Management Specialist -

Management and Strategy Institute

Diploma - Business Economics and Commerce

Certified Six Sigma Green Belt -

Cambridge International College

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Desmond Goodridge