Desmond Apah
Ottawa,Ontario
Summary
Professional Security Guard by keeping people and premises secure. Performing property patrols and observing, reporting and correcting safety and security deficiencies. Detects signs of intrusion, exercises sound judgement to remain calm under pressure and defuses difficult situations. Communicates clearly and concisely to respond to incidents professionally while handling confidential and sensitive information. Skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Night Security Guard
Paladin Security Group
Ottawa, ON
01.2024 - Current
- Supported event planning teams by assessing venues for potential vulnerabilities and suggesting improvements for guest safety.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Excellent communication skills, both verbal and written.
Security Guard
Iron Horse Security Services
Ottawa, ON
01.2023 - 09.2023
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Provided friendly and professional assistance to employees, visitors and customers.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Completed incident reports regarding violations of policies or procedures.
- Administered first aid when necessary in accordance with training guidelines.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Maintained high levels of alertness throughout shifts.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Monitored CCTV cameras and alarm systems for security breaches.
- Wrote detailed reports of all security breaches and investigations.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Examined doors, windows and gates to verify security.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Issued access cards to authorized personnel to monitor access points.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Lead Hand Security
Paragon Security
Hamilton, ON
01.2021 - 12.2022
- Monitored security cameras and conducted regular patrols to ensure safety of premises.
- Inspected buildings, equipment, and access points to identify potential security risks or threats.
- Investigated suspicious activity and reported findings to appropriate personnel.
- Responded quickly to emergency situations and notified authorities as needed.
- Provided customer service assistance by responding to inquiries from visitors and staff members.
- Enforced rules and regulations regarding access control for individuals entering the facility.
- Performed routine maintenance checks on alarm systems and surveillance equipment.
- Conducted searches of bags, persons, vehicles, or other areas when required.
- Prepared detailed incident reports with proper documentation of evidence collected at the scene.
- Observed patrons' behavior closely while patrolling assigned areas within the facility.
- Identified any violations of policy or procedures and took corrective action as needed.
- Adhered strictly to protocol related to confidential information handling procedures.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Investigated reported incidents to protect company assets.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Maintained high levels of alertness throughout shifts.
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Monitored security cameras to identify and respond to suspicious activity.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Interacted with law enforcement officers during investigations involving criminal activities.
- Created a welcoming atmosphere for guests while maintaining strict vigilance over potential security hazards or breaches.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
- Implemented access control procedures to prevent unauthorized entry into restricted areas of the facility.
- Collaborated with local law enforcement agencies for coordinated response efforts in critical incidents.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Maintained visitor logs for accurate record-keeping and improved site access control.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Associate of Applied Science - Computer And Information Systems
Mohawk College of Applied Arts And Technology
Hamilton, ON 09.2020 -
Skills
Patrollingundefined
Certification
First Aid And CPR
Timeline
First Aid And CPR
02-2024
Worker Health and Safety Awareness
02-2024
Night Security Guard
Paladin Security Group
01.2024 - Current
Licensed Ontario Security guard
09-2023
Security Guard
Iron Horse Security Services
01.2023 - 09.2023
Lead Hand Security
Paragon Security
01.2021 - 12.2022
Associate of Applied Science - Computer And Information Systems
Mohawk College of Applied Arts And Technology
09.2020 -
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