A dynamic professional with a proven track record in new hire training and creative problem-solving, I've significantly boosted staff development and productivity at Whole Foods Market Inc. Leveraging skills in planning, coordination, and public speaking, I excel in fostering professional growth and enhancing team performance. My approach combines rigorous training initiatives with strategic mentorship, achieving notable improvements in efficiency and employee satisfaction.
Hi, I’m
Desislava Mustakertcheva
North Vancouver,BC
Summary
Work History
Whole Foods Market Inc
Trainer
Job overview
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Manager
Having My Own Bakery
Job overview
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Washed dishes and sanitized prep area at end of each shift.
- Decorated baked goods and designed visually appealing displays of finished products.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
Housekeeping
Hospitality Business Hotel
Job overview
- Reduced readmission rates through thorough discharge planning and follow-up care coordination.
- Coordinated patients' admissions and discharges, working closely with family members and case managers to line up any additional care needs.
- Upheld ethical standards in practice by maintaining confidentiality and respecting the autonomy of patients and their families in decision-making processes.
- Improved patient satisfaction by providing comprehensive and individualized care plans.
Eileen
Babysitting
Job overview
- Developed strong bonds with families, resulting in repeat babysitting engagements each summer season.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
- Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
Treatment Center
Volunteering
Job overview
- Organized recognition events to celebrate outstanding achievements in volunteering efforts throughout the year.
- Cultivated a positive work culture within the volunteering team by recognizing individual achievements and fostering a sense of camaraderie.
- Proactively addressed staffing shortages by adjusting schedules when possible or volunteering to cover shifts when needed, ensuring adequate coverage at all times.
- Served as an ambassador for the organization at industry conferences, networking events, or speaking engagements related to volunteering best practices.
Everywhere
Anything?
Job overview
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Education
High School, BulgariaEurope, Bulgaria
High School from Hospitality
10.1987
University Overview
Skills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
Languages
English and Bulgarian and polish
Professional Working
Accomplishments
Accomplishments
I was employee of the month. For excellent customer service
Timeline
Trainer
Whole Foods Market Inc
Having My Own Bakery
Manager
Hospitality Business Hotel
Housekeeping
Babysitting
Eileen
Volunteering
Treatment Center
Anything?
Everywhere
High School, Bulgaria
High School from Hospitality
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