Summary
Skills
Work History
Overview
Education
Languages
Timeline
Generic

Desislava Gancheva

New Westminster,BC

Summary

Proven Business Analyst with a track record of enhancing business processes and driving innovation at Validata Group and National Bank Of Greece. Specializes in Product Analysis and Stakeholder Management, achieving significant improvements in project delivery and quality assurance. Expert in translating complex requirements into actionable strategies, fostering continuous improvement and stakeholder satisfaction.

Skills

  • Data Analysis
  • Requirements Gathering
  • Project Management
  • User Acceptance Testing
  • Business process improvement
  • Workflow Analysis
  • Quality Assurance
  • Stakeholder Management

Work History

Business Analyst

Validata Group
07.2013 - 02.2024
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Defining and executing a test strategy, scope and detailed test plan by directing test preparation, define/document testing process to be followed for Test projects based on best practice and defining defect management life cycle and closure
  • Responsible for quality of the built automated test cases included to the regression client’s test pack.
  • Analyze test results, adjust test scenarios to provide the optimal test coverage
  • Performed gap analysis to identify areas of improvement.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
  • Executing end to end testing lifecycle including functional, system integration, user acceptance and performance testing
  • Reporting product defects in a defect tracking application
  • Supports financial institutions with core banking implementations and digital transformation project.
  • Performed analysis and testing of Canadian Model Bank (CAMB) and US Model Bank (USMB) platforms.

Business Analyst and Manual Tester

National Bank Of Greece, Competence Centre
09.2009 - 06.2013
  • Preparation of technical specifications and implementation of accounting software
  • Testing of software solutions
  • Reporting product defects in a defect tracking application
  • Preparing detailed Business Requirements for IT development teams.
  • Reviewing GAP documents and Functional Specifications
  • Resolving problems related with tested system, defining solutions and co-ordinate them with the IT team
  • Creating Business Specifications, Test Cases, Test Reports; Configure Tables, Reports, Integration, and Support.

Overview

14
14
years of professional experience

Education

Master of Marketing Management - Finance, Corporate Governance, Strategic Marketing

Technical University
Sofia, Bulgaria

Languages

English
Professional Working

Timeline

Business Analyst

Validata Group
07.2013 - 02.2024

Business Analyst and Manual Tester

National Bank Of Greece, Competence Centre
09.2009 - 06.2013

Master of Marketing Management - Finance, Corporate Governance, Strategic Marketing

Technical University
Desislava Gancheva