Summary
Overview
Work History
Education
Special Skills Interests
Personal Information
References
Certification
Orthodontic Module
Timeline
Generic
Desirey  Primero

Desirey Primero

Burnaby,BC

Summary

Experienced professional with a strong background in hospitality management and recent transition into the dental field. Demonstrated success in overseeing operations, ensuring exceptional customer service, and managing a diverse team. Proven ability to adapt quickly to new environments and learn complex procedures. Seeking to leverage skills and passion for patient care to contribute to a dynamic dental practice.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Certified Dental Assistant( With Ortho Module)

Dr. D.L. Sam Inc.
07.2019 - Current
  • Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
  • Utilized advanced dental equipment proficiently, including digital radiography tools, to support comprehensive patient assessments.
  • Promoted a positive environment for patients and staff through effective communication and teamwork.
  • Supported dentists during procedures, assisting dental fillings, permanent, surgeries and temporary crowns and sealants.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Educated patients on proper oral hygiene practices to maintain good oral health between visits.
  • Improved patient comfort by providing thorough explanations of dental procedures and addressing concerns.
  • Helps with Ortho treatments including attaching and removing brackets, changing elastics, taking photos/records.

Team Leader

Tim Hortons
12.2013 - 07.2018
  • Responsible in Greeting the guests, Responsible in taking orders at the drive thru and till, Cashiering, Responsible in making soup and sandwich, Responsible in running the shift and counting sales after shift

Front Desk Receptionist

Sunchaser Vacation Villas
02.2018 - 06.2018
  • Responsible in Greeting guests, Responsible in checking in guest reservations and guest inquiries in the Resort, Responsible for making reports

Hostess

Elements Grill at Copper Point Resort
04.2017 - 10.2017
  • Responsible in Greeting guests and assigning tables to guests, Responsible in taking calls/booking for reservation and take out orders, Cashiering

Shift Manager

Papa John's Philippines
01.2012 - 09.2013
  • Responsible for overseeing the whole operation during the shift, Responsible for checking the stocks and assuring that all stocks are available, Responsible in monitoring Man hours, Food Cost and Labor Cost, Responsible in Human Resource Management and Marketing, Responsible in making Payroll Summary of Restaurant Team Members and Management Team, Responsible in doing Performance Appraisal of the Restaurant Team Members

Shift Manager

YellowCab Pizza Co.
06.2009 - 06.2011
  • Responsible in monitoring and overseeing the store operation, Responsible in Quality Assurance, Responsible in monitoring Delivery and Dine-In Service, Responsible in monitoring Food Cost and Labor Management, Responsible in Ordering Stocks and Purchasing Management, Responsible in Human Resource Management and Marketing, Responsible in attending Guest Complaints, Responsible in Assuring that great customer service is rendered to every guest

Education

Certificate - Orthodontic Module

University of British Columbia
Vancouver, BC
06.2023

Diploma - Certified Dental Assistant

CDI College
Burnaby, BC
08.2019

Bachelor of Science - Hotel And Restaurant Management

Polytechnic University of The Philippines
Manila, Philippines
04.2009

High School Diploma -

Camiling Colleges
Camiling, Tarlac
04.2005

Bilad Elementary School
Camiling, Tarlac
03.2001

Special Skills Interests

MS Word, MS Excel and Powerpoint, English and Filipino(Oral and Written), Video Editing.

Personal Information

  • Place of Birth: Camiling, Tarlac
  • Height: 5'2"
  • Date of Birth: April 17, 1989
  • Gender: Female
  • Ethnicity: Filipino
  • Citizenship: Canadian
  • Marital Status: Single

References

  • Bethany Taylor, Tim Hortons Invermere (Owner), (250) 270-0509
  • Eileen Tan, Sunchaser Vacation Villas, Supervisor, (250)-341-7111
  • Igie Villanueva, Sunchaser Vacation Villas, Supervisor, (250) 688 0618

Certification

Orthodontic Module

University of British Columbia

June 2022


CPR Training

Updated CPR certificate 2024


Other Trainings and Seminars:

Completed seminars for continuing education about Medical Emergency, Practice Management, Disinfection, Oral Health and Dental Surgery Assisting.

Orthodontic Module

Certificate of Completion in Orthodontic Module(Continuing Education)

(Advanced training program in orthodontics enables Certified Dental Assistants, regulated by the BC College of Oral Health Professionals, to acquire the designation in expanded duties in Orthodontics)

University of British Columbia


Timeline

Certified Dental Assistant( With Ortho Module)

Dr. D.L. Sam Inc.
07.2019 - Current

Front Desk Receptionist

Sunchaser Vacation Villas
02.2018 - 06.2018

Hostess

Elements Grill at Copper Point Resort
04.2017 - 10.2017

Team Leader

Tim Hortons
12.2013 - 07.2018

Shift Manager

Papa John's Philippines
01.2012 - 09.2013

Shift Manager

YellowCab Pizza Co.
06.2009 - 06.2011

Certificate - Orthodontic Module

University of British Columbia

Diploma - Certified Dental Assistant

CDI College

Bachelor of Science - Hotel And Restaurant Management

Polytechnic University of The Philippines

High School Diploma -

Camiling Colleges

Bilad Elementary School
Desirey Primero