Desiree Ohenewaa Asante Ansong
Toronto,ON
Summary
Proven in enhancing customer loyalty at Raz Design, I excel in customer service and cash handling, ensuring high accuracy and efficiency. My strong work ethic and empathy have resolved conflicts effectively, fostering repeat business. Skilled in both customer assistance and financial transactions, my approach has consistently improved customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Mays
07.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Beanwise
04.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Representative
Raz Design
01.2021 - 02.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor Of Nursing - Nursing
York University
Toronto, ONHigh School Certificate - Science
Aburi Girls Senior High School
Ghana 10.2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Cashier
Mays
07.2023 - 03.2024
Sales Associate
Beanwise
04.2022 - 05.2023
Customer Service Representative
Raz Design
01.2021 - 02.2022
Bachelor Of Nursing - Nursing
York University
High School Certificate - Science
Aburi Girls Senior High School
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