Desiree Galloway
Sacramento
Summary
Spirited Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills.
Overview
3
3
years of professional experience
Work History
Student Assistant
State Of CA Department Of Developmental Services
09.2023 - Current
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
- Organized and maintained filing system to keep documentation easily accessible to fulfill requests for information.
- Performed data entry and database management to accurately record information and protect data from unauthorized access.
Staff and Resource Scheduling Coordinator
Vitalant
01.2022 - 09.2023
- Respond to emergency situations with speed, expertise and level-headed approaches to provide optimal care and support
- Oversee assignment and management of approximately 200 collection staff's schedules for 18 donor centers to meet production requirements
- Ensure staff's schedules are in compliance with guidelines in accordance with laws
- Evaluate staffing processes and implement improvements as needed
- Manage PTO requests for staff
Customer Service Representative
Advanced Flooring
04.2021 - 01.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Assisted customers with scheduling appointments, work order requests, and arranging merchandise pick up
- Checked invoices for discrepancies in price, quantity, and items. Developed daily schedules for contractors
Education
Bachelor of Arts - Sociology
University of California - Davis
Davis, CA05.2025
Associate of Science - Administration of Justice
Sacramento City College
Sacramento, CA05.2023
Skills
- Critical Thinking
- Calendar Coordination
- Time Management Skills
- Administrative Duties
- Telephone Etiquette
- Scheduling
- Computer Proficiency
Timeline
Student Assistant
State Of CA Department Of Developmental Services
09.2023 - Current
Staff and Resource Scheduling Coordinator
Vitalant
01.2022 - 09.2023
Customer Service Representative
Advanced Flooring
04.2021 - 01.2022
Bachelor of Arts - Sociology
University of California - Davis
Associate of Science - Administration of Justice
Sacramento City College
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