Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Desiree A. Valdez

Phoenix,AZ

Summary

Proven team player with a track record of enhancing customer satisfaction and streamlining checkout processes at Bruger King. Excels in customer service excellence and quick learning, demonstrating adaptability and a positive attitude across various roles. Achieved significant improvements in efficiency and safety, showcasing a strong work ethic and integrity.

Overview

7
7
years of professional experience

Work History

Team Member/Cashier

Little Caesars Pizza
02.2021 - 11.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Retail Sales Associate/Cashier/Customer Service Cashier

Savers Thrift Store
12.2016 - 04.2019
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
  • Assisted customers by answering questions and fulfilling requests.
  • Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.

Drive-Thru/Casher/Restaurant Team Member

Bruger King
08.2015 - 08.2016
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Reduced wait times for customers by implementing more efficient checkout process.
  • Improved customer satisfaction by quickly helping each person find desired items.

Education

No Degree -

Rio Salado
Goodyear AZ,
02-2013

No Degree -

Heat Jr High
Greeley Co.
01-2008

Skills

  • Customer service
  • Customer assistance
  • Quick learner
  • Patience and composure
  • Positive attitude
  • Work ethic and integrity
  • Cleanliness and hygiene
  • Cleaning and sanitizing
  • Customer service excellence

Languages

English

Timeline

Team Member/Cashier

Little Caesars Pizza
02.2021 - 11.2022

Retail Sales Associate/Cashier/Customer Service Cashier

Savers Thrift Store
12.2016 - 04.2019

Drive-Thru/Casher/Restaurant Team Member

Bruger King
08.2015 - 08.2016

No Degree -

Rio Salado

No Degree -

Heat Jr High
Desiree A. Valdez