Desiree Whynot
Liverpool,NS
Summary
Highly-motivated employee whom is very people oriented with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Team Leader
Dollarama
Liverpool, Nova Scotia
07.2023 - Current
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Ensured compliance with all safety regulations in the workplace.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Maintained a positive work environment that promoted collaboration between team members.
- Developed strategies for problem solving and conflict resolution among team members.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Established clear expectations for employees, providing guidance when needed.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Managed conflict resolution within the team to maintain a positive work environment.
- Identified needs of customers promptly and efficiently.
Supervisor
Giant Tiger
Bridgewater, Nova Scotia
07.2017 - 09.2021
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Created new strategies for improving customer service standards within the organization.
- Complied with company policies, objectives and communication goals.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Education
High School Diploma -
Liverpool Regional High School
Liverpool, NS01-2015
Skills
- Work Planning
- Quality Improvement
- Team Supervision
- Documentation And Reporting
- Overseeing Daily Activities
- Analytical Thinking
- Reliability
Timeline
Team Leader
Dollarama
07.2023 - Current
Supervisor
Giant Tiger
07.2017 - 09.2021
High School Diploma -
Liverpool Regional High School