Desiree Walsh
London,Canada
Summary
Accomplished Assistant Manager looking to grow my skill set, I have in-depth experience and a continued desire to learn and grow. I am well versed in sales, personnel management, KPI and inventory management. Always passionate about learning and teaching knowledge of company products and values to optimize customer service and overall sales.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Saje Natural Wellness - White Oaks Mall
London, ON
10.2019 - 04.2025
- Provided excellent customer service to community members by building connections and utilizing strong product knowledge.
- Led team to achieve sales goals through effective training and coaching.
- Reconciled daily sales transactions to balance and log day-to-day sales and KPI's.
- Coordinated community events to elevate brand presence and attract new community members.
- Delegated tasks and coached team to help improve skills, achieve daily objectives.
- Frequent changing of merchandise and displays to feature new products and promotions.
- Assisted in recruiting, hiring and training of team members.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Assistant Store Manager
The Body Shop - White Oaks Mall
London, ON
06.2013 - 10.2019
- Led team to achieve sales goals through effective training and coaching.
- Managed cash registers, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Receive and manage shipments.
- Trained new team members on product knowledge and customer service techniques.
- Frequent visual merchandising changes.
Education
Fanshawe College
London01-2013
Skills
- Ability to work with diverse group of people
- Establishing connections with community members
- Team building and leadership
- Problem-solving
- Team training/development
- Ability to multi-task and work well under pressure
Timeline
Assistant Store Manager
Saje Natural Wellness - White Oaks Mall
10.2019 - 04.2025
Assistant Store Manager
The Body Shop - White Oaks Mall
06.2013 - 10.2019
Fanshawe College