Desiree Tolley
Gatineau
Summary
Skilled policy analyst with a deep understanding of research methodologies and costing strategies, seeking to pivot into health policy focused on indigenous rights. Passionate about developing policies that promote health equity and empower indigenous communities.
Overview
11
11
years of professional experience
Work History
Policy and Program Analyst
Indigenous Service Canada
10.2023 - 04.2025
- Facilitated effective communication between team members, fostering a positive work environment conducive to collaboration.
- Supported co-development processes through developing agenda’s, coordinating calls, and prepping your manager.
- Conducted research on a wide-range on Indigenous health topics, included elder abuse in care, medical assistance in dying, and health human resources.
Wholesale Coordinator
Kokom Scrunchies
11.2024 - 03.2025
- Order Management: Process and oversee wholesale orders, ensuring accuracy in pricing, quantities, and
delivery timelines. Coordinate with the fulfillment team to ensure timely and accurate shipment of
orders. - Customer Support: Act as the primary point of contact for wholesale clients, addressing inquiries about
products, pricing, and order statuses. Resolve issues related to orders, payments, or returns promptly and professionally. - Inventory Coordination: Monitor inventory levels to ensure product availability for wholesale accounts
including adding label tags on products. Creation and assembling kits for wholesale (Scrunchies and ribbon skirt kits). Communicate stock updates or potential shortages to clients proactively. - Administrative Tasks: Maintain accurate records of wholesale transactions, agreements, and client. Prepare and update reports on sales performance and inventory for wholesale
accounts.
communications. - Collaboration: Work closely with the sales, marketing, and logistics teams to align on promotional
strategies and operational processes. Coordinate with finance to ensure proper invoicing and payment tracking. - Relationship Management: Build and maintain strong relationships with wholesale customers, ensuring
satisfaction and repeat business. Assist in onboarding new wholesale clients by providing necessary information and
support.
Research/Analyst Officer
Transport Canada
10.2022 - 10.2023
- Assisted with research for an Innovation project that was aimed to find a consistent way of representing risk (probability) for Rail Safety, Aviation Safety- Civil Aviation, and Marine Safety, and to identify any conceptual gaps and anomalies identified in National Oversight Plans, and to establish a predictive system for forward planning
- I then did some GIS work and mapped all Transport Canada's vessel types to determine if there is an alternate route vessels can take that would be more efficient in time and cost
- I also worked with TransCAD for another project to map out the relationship between rail defects and accidents
- I provided visual representations with respect to geographic information
Consultation Analyst
Anishinabeg Algonquin Nation Tribal Council
11.2020 - 04.2021
- To work with the nine communities of the Algonquin Nations in Quebec, and to review and assess proposed project provided from the proponent with the opportunity to convey any issues or concerns regarding possible impacts to Aboriginal rights or title or any other concerns that the AANTC may have with regard to this project
- I conduct a thorough research and analytical skills, and attention-to-detail, to provide advice and guidance pertaining to consultation initiatives to key stakeholders, by facilitating discussions and/or meetings to support the mandate and consultation approach of Aboriginal Relations
Appointed Member of RPIC Advisory Council
Real Property Institute of Canada
08.2019 - 08.2020
- To provide insight and guidance that support the Institute's development and provision of professional development and other activities that are contemporary and relevant to the needs of Canada's federal real property (RP) professional community
- Together, we serve as an autonomous think-tank and sounding board through which RPIC will obtain insight and advice on current and emerging issues, trends and policies influencing the federal real property workforce and workplace
- I also engage in informing and influence strategic decisions regarding the future direction and content of RPIC's professional development and other programs
Junior Environmental Management Analyst
Fisheries and Oceans Canada, DFO
07.2017 - 03.2020
- I assisted with desktop reviews which were preliminary assessments for contaminated sites and filled them with their associated attributes into various programs, this helped determine whether sites needed further assessments or not
- I coordinated various mapping projects in relation to aquatic life and contaminated sites which helped prioritize site clean up
- I also reviewed Class3 and N assessment reports and closed contaminated sites
- I examine financial data from DFOs national regions, which included revenue, and expenditure reports
- Assisted with DFOs National Environmental Compliance and Audit Program (NECAP), and gathered and analyzed data, and put together visual representations for both the audit and DFOs face to face meeting with all regions in Canada
Operations Manager
Wawatay Catering
01.2015 - 03.2020
- I am experienced in working with and maintaining relationships with many different groups and peoples as part of a high-profile catering team
- I am currently working on a part time basis for Wawatay Catering
- I have had the opportunity to gain further experience in planning, coordinating, preparing invoices and other documentation as well creating variety of food dishes
Research Officer
Kitigan Zibi Anishinabeg
05.2014 - 08.2014
- I was the research officer in charge of creating a database to include herbal and traditional medicines
- This involved collecting and analysis the data, synthesizing the information and adding the information into the newly created database for future use
Education
Bachelor of Arts - Geography, Geomatics
Carleton University
Ottawa, ON04.2020
Diploma - Social Sciences
Heritage College
04.2016
High School Diploma - undefined
Kitigan Zibi High School
Maniwaki, QC06.2005
Skills
- Information processing ability
- Adaptability and flexibility
- Analytical Skills
- Customer Support
- Order Management
- Administrative Tasks
- Accuracy and attention to detail
- Reliability
- Computer Skills:
- Microsoft Word, Excel, Outlook, Power Point
- Group Wise and Outlook email system
- Web CIMS
- Internet
- ArcMap
- Geographic Information Systems (GIS)
- Google Earth Pro
- Power BI
SECURITY CLEARANCE
Reliability
Languages
English
Professional Working
Timeline
Wholesale Coordinator
Kokom Scrunchies
11.2024 - 03.2025
Policy and Program Analyst
Indigenous Service Canada
10.2023 - 04.2025
Research/Analyst Officer
Transport Canada
10.2022 - 10.2023
Consultation Analyst
Anishinabeg Algonquin Nation Tribal Council
11.2020 - 04.2021
Appointed Member of RPIC Advisory Council
Real Property Institute of Canada
08.2019 - 08.2020
Junior Environmental Management Analyst
Fisheries and Oceans Canada, DFO
07.2017 - 03.2020
Operations Manager
Wawatay Catering
01.2015 - 03.2020
Research Officer
Kitigan Zibi Anishinabeg
05.2014 - 08.2014
Diploma - Social Sciences
Heritage College
High School Diploma - undefined
Kitigan Zibi High School
Bachelor of Arts - Geography, Geomatics
Carleton University
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