DESIREE RUSSELL
San Diego
Summary
Service-oriented professional with demonstrated leadership capabilities. Experience includes managing diverse teams and executing strategic planning in dynamic environments. Achievements include enhancing operational efficiencies, increasing revenue, and elevating customer satisfaction. Focus on cultivating strong team cultures that promote innovation and transparency.
Overview
17
17
years of professional experience
Work History
General Manager
AMC Theatres
San Diego
02.2009 - Current
- Directed operational strategies to drive revenue growth and enhance guest satisfaction across multiple locations.
- Oversaw compliance with safety and regulatory standards, ensuring a secure environment for guests and employees.
- Provided leadership to diverse teams of over 75 associates, achieving alignment with company-wide targets.
- Coordinated special events and promotions that increased guest engagement and boosted theater attendance.
- Managed daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Facilitated training for 23 support teams during six months for the 2017 Food & Beverage menu rollout.
- Maintained vendor relationships to secure optimal pricing on supplies and materials.
- Served as GM Ambassador for Starplex and Carmike acquisitions in 2015 and 2016.
Sales Associate/REALTOR
EXP REALTY, LLC
Montclair
12.2020 - 12.2024
- Cultivated strong client relationships to enhance real estate experiences.
- Conducted comparative market analyses to accurately estimate property values.
- Scheduled and managed appointments for property showings to streamline client interactions.
- Prepared contracts outlining sales and purchases of properties to ensure compliance.
- Executed property walkthroughs prior to deal completion to verify accuracy of listings and appraisals.
- Advocated for clients during sales negotiations to achieve favorable outcomes.
Education
Associates Degree - Liberal Arts
Rowan College At Burlington County
Mount Laurel, NJ01.2010
Skills
- Effective communication
- Operational management
- Customer experience
- Contract negotiation
- Problem solving
- Data analysis
Affiliations
Planning Board Member, Delran Township, Review proposed development projects and make decisions on them in accordance with state statutes, local bylaws, and regulations.
Timeline
Sales Associate/REALTOR
EXP REALTY, LLC
12.2020 - 12.2024
General Manager
AMC Theatres
02.2009 - Current
Associates Degree - Liberal Arts
Rowan College At Burlington County