Desiree Reynolds
Chula Vista
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Ronin Staffing
03.2023 - 01.2025
- Managed day-to-day office operations, ensuring smooth workflow and consistent communication between departments.
- Scheduled and coordinated executive meetings, appointments, and travel arrangements for upper management.
- Provided high-level administrative support, including data entry, filing, and document preparation for presentations and reports.
- Created and customized sites, web parts, document libraries, lists and views.
- Managed user access controls and security permissions.
- Maintained inventory of office supplies and placed orders.
- Assisted with Epic onboarding as a training session proctor.
Administrative Assistant
Southeastern Grocers
07.2021 - 10.2022
- Worked directly with Human Resources in the onboarding of all new employees.
- Served as the central point of contact for all outside vendors needing to gain access to the building.
- Scheduled and coordinated meetings, events for supervisors and managers.
- Provided administrative support to other departments as needed or requested by management staff including not limited to: Accounts Payable, Accounts Receivable, Human Resources, Real Estate, etc.
- Greeted visitors and determined the appropriate point person and meeting time for their specific situations.
- Maintained utmost discretion when dealing with sensitive topics.
- Processed financial documents including expense reports, and invoices.
Sales Support Coordinator
Streakwave
09.2017 - 05.2021
- Ensured to route clients/potential customer calls, web leads, and e-mails to suitable members of the sales team for action to focus on customer's needs.
- Assured all invoices are completed with accuracy.
- Followed-up and responded to customer's inquiries/provided ETA's to customers.
- Assisted Account Managers by processing orders via email or phone.
- Maintained a strong and consistent work-ethic to accomplish team objectives.
- Facilitated with committing/fulfilling backordered products.
Administrative Assistant and Facilities Coordinator
Infosys
12.2016 - 09.2017
- Supported facilities management with various duties, troubleshoot facility issues, vendor management, activated, and resolved employee badging.
- Drafted and circulated office notices, and additional information to all other departments.
- Reviewed and submitted vendor contracts.
- Heavy correspondence and coordination with India on various facilities tasks.
- Managed and maintained breakroom stock, and ordered office supplies.
- Handle incoming/outgoing mail and generate UPS labels for employees.
- Prepared vouchers, memos, and weekly reports on expenditure incurred on office operations.
- Supervised front lobby, incoming calls, and scheduled meeting rooms.
- Setup catered lunch as needed.
Senior Receptionist
Exponent
08.2016 - 12.2016
- Ensured that every phone call is handled in a courteous and professional manner.
- Assisted clients and escorted them to their destination-office or meeting rooms.
- Accepted letters and packages delivered to the front desk and distributed to appropriate staff.
- Responsible for directing inquiries accordingly.
- Handled delicate situations such as-visitor/client requests, special needs, and complaints.
- Managed card keys and created visitor badge policy.
- Billing and merchandising.
- Maintained a neat, tidy, and pleasant appearance of the reception area.
Medical Assistant
Asthma and Allergy Specialist
05.2016 - 08.2016
- Receptionist duties, including scheduling patients and answering phone calls.
- Room patients and took vital signs.
- Administered allergy injections.
- Verified insurances and entered insurance payments.
- Performed allergy testing, including intradermal and percutaneous.
- Provided compassionate care and communication with each patient.
Barista
HMSHost (Starbucks)
10.2013 - 07.2015
- Made standardized and customized drinks.
- Ensured food distribution safety by checking and recording temperatures hourly.
- Able to multitask by making drinks, performing accurate cash transactions, and ensuring customer satisfaction.
- Recorded, entered requisitions, and ordered necessary material for Starbucks.
Education
Associate - Science in Business Administration
Mission College
Santa Clara, CA01.2021
Certified Medical Assistant - undefined
Carrington College
San Jose, CA01.2016
Skills
- Microsoft Office Suite
- Adobe Pro
- Dropbox
- SharePoint
- PeopleSoft Administration
- Typing
- Sales
- Customer Service
- Communication
- Invoice Processing
- Budget Tracking
- Event Coordination
- Vendor Management
- Facilities Management
- Organization
- Financial Document Processing
Timeline
Administrative Assistant
Ronin Staffing
03.2023 - 01.2025
Administrative Assistant
Southeastern Grocers
07.2021 - 10.2022
Sales Support Coordinator
Streakwave
09.2017 - 05.2021
Administrative Assistant and Facilities Coordinator
Infosys
12.2016 - 09.2017
Senior Receptionist
Exponent
08.2016 - 12.2016
Medical Assistant
Asthma and Allergy Specialist
05.2016 - 08.2016
Barista
HMSHost (Starbucks)
10.2013 - 07.2015
Certified Medical Assistant - undefined
Carrington College
Associate - Science in Business Administration
Mission College
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