Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desiree Orona

Lancaster

Summary

Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.

Overview

6
6
years of professional experience

Work History

Payment Posting Specialist

Codemax Medical Billing
03.2024 - 05.2024
  • Maintained strict compliance with HIPAA, CMS, and payer-specific guidelines during payment posting activities.
  • Expedited month-end close procedures through efficient coordination with billing and finance teams.
  • Identified trends in payer denials and collaborated with other departments to resolve recurring issues proactively.
  • Contributed to improved patient satisfaction by promptly addressing inquiries related to their payments or account balances.

Administrative Assistant

Clark Pest Control
02.2022 - 08.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.

Sales Manager

Metro by T-Mobile
03.2020 - 01.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.

Shift Lead

Toms Famous Family Restaurants
01.2018 - 01.2020
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

Education

High School Diploma -

Antelope Valley High School
Lancaster, CA

Certificate - Pharmacy Technician

High Desert Medical College
Lancaster, CA
06-2025

Certificate - Medical Billing & Coding

CALRegional
Lancaster, CA
01-2024

Skills

  • HIPAA compliance
  • Payment reconciliation
  • Accuracy and speed
  • Insurance verification
  • Pharmacy law compliance
  • Verifying orders
  • Compounding techniques
  • Prescription filling and labeling
  • Certified pharmacy technician (cpht)
  • Attention to detail
  • Data entry
  • Prescription interpretation
  • Aseptic techniques

Timeline

Payment Posting Specialist

Codemax Medical Billing
03.2024 - 05.2024

Administrative Assistant

Clark Pest Control
02.2022 - 08.2023

Sales Manager

Metro by T-Mobile
03.2020 - 01.2023

Shift Lead

Toms Famous Family Restaurants
01.2018 - 01.2020

High School Diploma -

Antelope Valley High School

Certificate - Pharmacy Technician

High Desert Medical College

Certificate - Medical Billing & Coding

CALRegional

Similar Profiles

CREATE PROFILE
Desiree Orona