Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desiree Moreno

Coalinga

Summary

Dynamic and results-oriented professional with extensive experience at Rite Aid and IHSS, excelling in customer service and relationship building. Demonstrated ability to enhance customer satisfaction and loyalty while efficiently handling cash transactions. Skilled in multitasking and teamwork, consistently achieving goals through exceptional people skills and a commitment to excellence.

Overview

3
3
years of professional experience

Work History

Sales Associate

Rite Aid
07.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Caregiver

IHSS
09.2021 - 06.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Education

High School Diploma - High School

Stratford Career Institute
Home School
06.2004

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Excellent people skills
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving

Timeline

Sales Associate

Rite Aid
07.2024 - Current

Caregiver

IHSS
09.2021 - 06.2024

High School Diploma - High School

Stratford Career Institute
Desiree Moreno