Desiree Mitchell
Los Angeles
Summary
Licensed Practical Nurse with knowledge on assisting with non-invasive procedures and providing quality care. Experience with EMR's and non EMR work settings, as well as a strong history of providing support to clients. Hardworking individual that is a detail-oriented team player with organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Excellent communication, prioritization and multitasking abilities with compassionate nature. Background in clinic and hospital environments. Positive attitude and quick learner with ability to adapt to new procedures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Home Health Caregiver
Complete Home Care
09.2023 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
Front Desk Associate
California Fertility Partners
11.2022 - 06.2024
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Front Desk Associate
Torrance Memorial Hospital
07.2022 - 11.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
Front Desk Coordinator
Exer Urgent Care
06.2021 - 07.2023
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Facilitated effective communication between clients, guests, and internal staff by serving as a central point of contact.
- Collaborated with team members to address guest needs and ensure seamless operations.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
Education
Vocational Nursing - Nursing
American Career College
Los Angeles, CA09.2024
Bachelor of Science - Public Health
Cal State University Northridge
Northridge, CA05.2020
Skills
- Medication Administration
- Direct Patient Care
- Patient Assessment
- Compassionate Care
- Pediatric Care
- CPR/AED
- Adaptable and Flexible
Certification
- CLC - Certified Lactation Counselor
Additional Information
License Number: 746199
Timeline
Home Health Caregiver
Complete Home Care
09.2023 - Current
Front Desk Associate
California Fertility Partners
11.2022 - 06.2024
Front Desk Associate
Torrance Memorial Hospital
07.2022 - 11.2023
Front Desk Coordinator
Exer Urgent Care
06.2021 - 07.2023
Vocational Nursing - Nursing
American Career College
Bachelor of Science - Public Health
Cal State University Northridge
- CLC - Certified Lactation Counselor
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