Desiree McCullough
San Pablo
Summary
Reliable and compassionate professional with experience supporting children, individuals with diverse needs, and customers through direct service roles. Certified in Phlebotomy with a strong foundation in healthcare practices, communication, and safety procedures. Proven ability to collaborate with teams, adapt to new environments, and provide attentive, respectful support.
Overview
1
1
Certification
1
1
year of post-secondary education
6
6
years of professional experience
Work History
In-home caregiver
IHSS public authority
Martinez
04.2024 - Current
- Provided compassionate, individualized care to clients in their homes.
- Monitored and administered medication, ensuring adherence to care plan for optimal client health
- Facilitated mobility, transfers, and fall prevention strategies to enhance client safety and independence.
- Developed balanced meal plans and assisted clients during mealtime to promote nutritional well-being.
- Maintained a clean, safe, and organized home environment.
- Built trusting relationships with clients while maintaining professionalism and confidentiality..
Paraprofessional
Procare therapy
Richmond
05.2024 - 10.2025
- Collaborated with special education staff to customize learning materials, enhancing accessibility for diverse learning styles.
- Collaborated with special education staff to adapt materials for varied learning styles.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
- Assisted teachers in lesson planning and preparation, contributing to effective instructional delivery.
- Implemented student's individualized IEP based on teacher and administrator guidance.
- Supported classroom teacher in daily instruction and management, fostering a productive learning environment.
- Created and maintained positive relationships with students, parents, and colleagues.
Merchandise associate
Homegoods
Pinole
09.2022 - 10.2023
- Engaged customers on sales floor by answering questions, locating products, and delivering friendly service to enhance shopping experience.
- Operated cash register systems, processed transactions accurately, and handled payments in a professional manner.
- Assisted with unloading shipments, sorting merchandise, and preparing products for the sales floor
- Coordinated with team members to complete daily tasks, contributing to achievement of store goals.
- Collaborated with team members to complete daily tasks and meet store goals.
- Supported operations by unloading shipments, sorting merchandise, and preparing products for sales floor presentation.
After school program leader
Elevo sports for learning
Richmond
03.2022 - 04.2022
- Led recreational activities, sports programs, and group activities while promoting teamwork and positive behavior.
- Supported students with homework, learning activities, and skill-building exercises to enhance academic progress.
- Built positive relationships with students, families, and staff through effective communication and support.
- Monitored student behavior and well-being, proactively addressing concerns and ensuring appropriate reporting of incidents.
- Promoted an inclusive atmosphere to enhance learning experiences for all students. that supported students with different learning styles and needs.
- Maintained safety standards and ensured proper supervision during activities and transitions
Cashier
Foster freeze
Pinole
12.2020 - 02.2022
- Delivered friendly, efficient customer service, assisting guests with orders and addressing inquiries to enhance overall satisfaction.
- Provided friendly and efficient customer service while assisting guests with orders and questions.
- Communicated effectively with customers and coworkers to resolve concerns and ensure a positive experience.
- Ensured clean, organized work environment by adhering to health and safety procedures, contributing to a safe dining experience.
- Resolved customer concerns through effective communication with guests and coworkers, fostering a positive atmosphere.
Education
Certificate - Phlebotomy
CalRegional
Richmond, CA 04.2026 - 05.2026
Diploma -
Greenwood academy
Richmond, CA 08.2020 - 06.2021
Skills
- Medication administration
- Patient care
- Patient assistance
- Client safety
- First aid and safety
- Home maintenance
- Effective communication
- Customer service
- Team collaboration
- Multitasking and organization
- Compassionate client care
Certification
- Phlebotomy Certificate — CalRegional Training Institute
- BLS (Basic Life Support) Certification — American Heart Association
Timeline
Certificate - Phlebotomy
CalRegional
04.2026 - 05.2026
Paraprofessional
Procare therapy
05.2024 - 10.2025
In-home caregiver
IHSS public authority
04.2024 - Current
Merchandise associate
Homegoods
09.2022 - 10.2023
After school program leader
Elevo sports for learning
03.2022 - 04.2022
Cashier
Foster freeze
12.2020 - 02.2022
Diploma -
Greenwood academy
08.2020 - 06.2021