Summary
Overview
Work History
Education
Skills
Timeline
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Desiree Martinez

Long Beach

Summary

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Overview

18
18
years of professional experience
2008
2008
years of post-secondary education

Work History

Team Lead

Walmart
Cerritos
04.2013 - Current
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Trained new staff in relevant processes and procedures.
  • Ensured compliance with company policies and procedures throughout the team.
  • Identified opportunities for process improvements, implementing changes when required.

Team Member

Shakey's Pizza
Norwalk
04.2007 - 08.2013
  • Collaborated with team members to achieve daily goals.
  • Operated cash registers to process payments from customers.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Developed positive customer relationships through friendly greeting and excellent service.

Education

Tracy High School
Cerritos, California

Skills

  • Project management
  • Employee training
  • Process improvement
  • Compliance oversight
  • Attention to detail
  • Coaching and mentoring

Timeline

Team Lead

Walmart
04.2013 - Current

Team Member

Shakey's Pizza
04.2007 - 08.2013

Tracy High School

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Desiree Martinez