Desiree Madrid
San Jose
Summary
Compassionate healthcare professional with background in medical assistance, known for high productivity. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare. Experienced and dependable general worker with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team.
Overview
21
21
years of professional experience
Work History
IHSS Provider
IHSS Provider
01.2024 - Current
- Delivered compassionate care and emotional support tailored to the needs of diverse populations within a shelter environment.
- Managed medication schedules ensuring compliance with healthcare instructions crucial for maintaining client health.
- Assisted clients with mobility devices and personal care enhancing comfort and safety.
Private Caregiver
Private Caregiver
01.2022 - 01.2024
- Provided domestic and personal care improving living conditions directly applicable to shelter residents' comfort.
- Ensured timely administration of medications-a key responsibility for coordinating effective shelter care.
- Developed strong communication skills facilitating interaction with clients from various backgrounds.
Office Manager
J Drains Rooter Service
San Jose
03.2012 - 09.2020
- Managed daily office operations for plumbing and drain services company.
- Coordinated schedules and appointments for technicians and clients.
- Oversaw inventory management and ordered supplies as needed.
- Maintained records of customer interactions and service requests.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Medical Assistant
Joana Blessing-Moore
Palo Alto
03.2008 - 01.2012
- Assisted in patient intake and recorded medical histories accurately.
- Scheduled appointments and managed patient flow efficiently.
- Prepared examination rooms and ensured cleanliness for each visit.
Medical Assistant
Dr. Herridea
San Jose
08.2006 - 01.2008
Back Office Medical Assistant
Los Gatos Pediatrics
Los Gatos
01.2005 - 01.2007
Education
Certified Medical Assistant -
Bryman College
High School Diploma -
Independence High School
Skills
- Client Care
- Medication Management
- Communication Record Keeping
- Strong Problem-Solving Skills
- Ability to Handle Emergency Situations
- Chart documentation
- Record keeping
- Patient interaction
- Patient care
- Vital sign monitors
Timeline
IHSS Provider
IHSS Provider
01.2024 - Current
Private Caregiver
Private Caregiver
01.2022 - 01.2024
Office Manager
J Drains Rooter Service
03.2012 - 09.2020
Medical Assistant
Joana Blessing-Moore
03.2008 - 01.2012
Medical Assistant
Dr. Herridea
08.2006 - 01.2008
Back Office Medical Assistant
Los Gatos Pediatrics
01.2005 - 01.2007
Certified Medical Assistant -
Bryman College
High School Diploma -
Independence High School