Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desiree Johnson

Twain Harte

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Behavioral Health Technician

Adventist Health Sonora
12.2022 - Current


  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Positive and effective communication between medical personal regarding changes in patient status and conditions.

Security Dispatcher

Chicken Ranch Casino
05.2022 - 10.2022
  • Respond to radio traffic to execute service or requests for emergency and routine assistance.
  • Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
  • Studied building floor plans to give directions and provide accurate information.
  • Leveraged two-way radio or telephone to dispatch security officers or other personnel.
  • Prepared detailed incident reports to facilitate appropriate follow-up.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Received emergency and non-emergency calls to dispatch security service and medical assistance.
  • Check cameras remaining alert for suspicious circumstances or individuals.
  • Contacted police, fire and ambulance in emergency situations to coordinate proper response.

Public Safety Officer/EMR

Black Oak Casino Resort
04.2016 - 04.2022
  • Patrolled assigned areas to ensure safety of guests and team members.
  • Protected Tribal assets and liability.
  • Provide medical assistance and aid.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Recorded facts to prepare reports documenting incidents and activities.

Manager

Burger King
10.2014 - 04.2016
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Recorded inventory sales into organization's weekly income report.
  • Delivered feedback to decision-makers regarding employee performance and training needs.

Credit Representative

Bass Pro Shops Outdoor World
10.2012 - 09.2014
  • Answered incoming customer calls and questions regarding invoices.
  • Replied to vendors regarding customer trade reference requests.
  • Applied problem-solving skills to resolve disputes and facilitate approvals.
  • Examined credit updates and evaluated for credit terms and credit limit increases.
  • Advised accounts and assisted through qualification processes.
  • Maintained high knowledge of current programs, offerings and products.

Education

Emergency Medical Responder -

Tuolumne County
04.2017

High School Diploma -

Oakdale High School
05.2010

Skills

  • Critical Thinking and problem solving
  • Cross-Departmental Teamwork
  • Medical Emergency Response
  • Customer/Patient Relations

Timeline

Behavioral Health Technician

Adventist Health Sonora
12.2022 - Current

Security Dispatcher

Chicken Ranch Casino
05.2022 - 10.2022

Public Safety Officer/EMR

Black Oak Casino Resort
04.2016 - 04.2022

Manager

Burger King
10.2014 - 04.2016

Credit Representative

Bass Pro Shops Outdoor World
10.2012 - 09.2014

Emergency Medical Responder -

Tuolumne County

High School Diploma -

Oakdale High School

Similar Profiles

CREATE PROFILE
Desiree Johnson