Desiree Condon
Grass Valley
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged my strong multitasking and organization skills at Atria Senior Living to significantly improve service delivery. My expertise in cleaning and sanitization, coupled with a resident support focus, consistently elevated client experiences. Achievements include implementing efficient cleaning protocols, contributing to a positive and safe environment. Adapted to different situations very quickly and efficiently, learned how to communicate better with the residents and customers while I was working for atria as well as jcpenney.
Overview
2025
2025
years of professional experience
Work History
House Cleaner
Private Party
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Barn Hand
Private Party
- Consistently met deadlines for daily chores and special projects, contributing to the smooth operation of the barn.
- Enhanced animal well-being through attentive care, proper feeding, and regular health checks.
- Increased overall barn efficiency by implementing effective cleaning and maintenance routines.
- Ensured proper care for injured or sick animals by administering prescribed medications and treatments under veterinarian guidance.
- Improved animal handling skills through continuous training under experienced equestrians on staff.
- Contributed to a safe working environment by promptly addressing hazards and maintaining clean workspaces.
Waitstaff
Atria Senior Living
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
- Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
- Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.
- Established a positive work environment, promoting teamwork and open communication among staff members.
- Monitored health code compliance by enforcing strict cleanliness standards within the dining area and kitchen workspace.
Receptionist
Atria Senior Living
08.2024 - 02.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Caregiver
Atria Senior Living
06.2024 - 02.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Cashier
JCPenney
06.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Jbruerer Clothing
10.2022 - 04.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Nevada County Adult Education
Grass Valley, CASkills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
- Pet mess cleanup
- Ironing clothes
- Safe chemical handling
- Basic repairs
- Dusting techniques
- Laundry proficiency
- Meal preparation
- Bloodborne pathogens
- Polishing surfaces
- Laundry functions
- Closet detailing
- Commercial and residential cleaning
- Restocking supplies
- Linen care
- Teamwork
- Customer service-focused
- Excellent oral and written communication
- Hospitality background
- Physically strong
- Resident support
- Multitasking and organization
- Detail-oriented
Timeline
Receptionist
Atria Senior Living
08.2024 - 02.2025
Caregiver
Atria Senior Living
06.2024 - 02.2025
Cashier
JCPenney
06.2023 - 06.2024
Cashier
Jbruerer Clothing
10.2022 - 04.2023
House Cleaner
Private Party
Barn Hand
Private Party
Waitstaff
Atria Senior Living
Nevada County Adult Education
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