Desiree Caraos
Toronto,ON
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Adept individual with more than 11 years working as Manager. Determined and experienced in mentoring and challenging team members to meet and exceed company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Manager
Empire East Land Holdings Incorporated
03.2012 - 12.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Medical Representative
Progressive Medical Corporation
06.2006 - 03.2008
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Implemented successful marketing strategies for new product launches, resulting in high adoption rates among healthcare providers.
- Conducted informative presentations for physicians and other healthcare professionals, enhancing the understanding of product benefits and features.
- Optimized territory management by regularly analyzing sales data and adjusting strategies accordingly, maximizing efficiency.
- Attended industry conferences to network with potential clients, expanding business opportunities within the market.
Service Crew Member
KFC Restaurant
10.2002 - 04.2005
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organized work environment for improved customer experiences.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Collaborated with team members to meet high standards of service during peak hours.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
Education
Bachelor of Science - Bachelor of Science Major Office Management
Rizal Technological University
Mandaluyong, Philippines04.2005
Skills
- Business Administration
- Workforce Management
- Marketing
- Financial Management
- Performance Management
- Contract Management
- Policy Implementation
- Strategic Planning
Languages
English
Full Professional
Baking
- Decorated cakes according to customer specifications.
- Maintained cleanliness and organization in the baking area.
Additional Information
Cake Baker
Timeline
Manager
Empire East Land Holdings Incorporated
03.2012 - 12.2023
Medical Representative
Progressive Medical Corporation
06.2006 - 03.2008
Service Crew Member
KFC Restaurant
10.2002 - 04.2005
Bachelor of Science - Bachelor of Science Major Office Management
Rizal Technological University
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