Desiree Bartolf
Tavistock
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
12
12
years of professional experience
Work History
Receptionist/Covid Screener
People Care
09.2021 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Kept reception area clean and neat to give visitors a positive first impression
- Answered phone promptly and directed incoming calls to correct offices
- Resolved customer problems and complaints
- Maintained information regarding clients and company
- Restocked Supplies and submitted purchase orders to maintain stock levels
- Maintained visitor log for entering and leaving facility for security purposes
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
Cashier
Tim Horton's
08.2020 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
- Used POS system to enter orders, process payments and issue receipts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Stocked, Tagged and displayed merchandise as required
Grocery Clerk
Sam's Valu-Mart
10.2016 - 08.2020
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Retrieved items for customers and verified prices.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Removed trash, swept, and mopped floors for professional appearance.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Prepared orders for customers without delay to deliver excellent service.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
Tim Hortons
10.2011 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes
- Answered questions about store policies and addressed customer concerns
- Upsold additional products and services to customers increasing revenue
- Used POS system to enter orders, process payments, and issue receipts
- Conducted inventory counts by adding each item in stock and documenting in computer system
- Stocked, tagged and displayed merchandise
- General Cleaning
Cashier
Tim Hortons
10.2010 - 06.2011
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes
- Answered questions about store policies and addressed customer concerns
- Upsold additional products and services to customers increasing revenue
- Used POS system to enter orders, process payments, and issue receipts
- Conducted inventory counts by adding each item in stock and documenting in computer system
- Stocked, tagged and displayed merchandise
- General Cleaning
Education
High School Diploma -
Waterloo-Oxford District Secondary School
Baden, ON12.2016
Skills
- Cash Management
- Cleaning and Sanitizing
- Money Handling
- Customer Assistance
- Active Listening
- Communication
- Computer Skills
- Leadership
- Problem Solving
- Customer Service
- Leadership
- Problem Solving
- Time Management
- Organized
- Multi-tasking
- Works well with my co-workers and independently
- Staff training
Timeline
Receptionist/Covid Screener
People Care
09.2021 - 05.2022
Cashier
Tim Horton's
08.2020 - 03.2023
Grocery Clerk
Sam's Valu-Mart
10.2016 - 08.2020
Cashier
Tim Hortons
10.2011 - 10.2016
Cashier
Tim Hortons
10.2010 - 06.2011
High School Diploma -
Waterloo-Oxford District Secondary School
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