Desire Iyamu
Toronto,ON
Summary
Results-driven professional with experience in customer service, legal administration, content development, and social media marketing. Specializes in client relations, social media management, and brand communication. Experienced in creating digital content and coordinating campaigns in fast-paced environments while maintaining strong professional relationships.
Overview
4
4
years of professional experience
Work History
Content Creator
TikTok
05.2023 - Current
- Created lifestyle and beauty content across TikTok and social platforms
- Collaborated with brands to create sponsored campaigns and user-generated content that aligned with brand objectives
- Managed content planning, editing, audience engagement, and analytics to optimize social media presence
- Developed social media marketing strategies that increased brand engagement and audience interaction
- Coordinated campaign deliverables and deadlines
Leagal Assistant
TopMarke Law Firm
10.2022 - 06.2023
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
- Drafted legal correspondence that supported successful negotiations and settlements.
- Prepared and organized essential documents to expedite resolution of legal matters.
- Managed case files and addressed inquiries to enhance client satisfaction.
- Maintained strict confidentiality, protecting sensitive client information according to legal ethics and regulations.
Customer Service Representative
AGM Renovations
04.2022 - 09.2022
- Provided customer support by addressing inquiries from internal and external clients.
- Managed daily customer contact through e-mails and calls to schedule appointments with consultants.
- Utilized Salesforce to maintain records of customer interactions and manage customer accounts.
Education
Bachelor of Science - Justice Studies
University of Guelph-Humber
Toronto, ON06-2024
Skills
- Content creation
- Social media marketing
- Content strategy
- Video editing
- Microsoft Office
- Google Suite
- Office and Computer skills
- Problem-solving skills
- Organization
- Audience Engagement
- Brand Development
- Leadership
- Conflict Resolution
- Resourceful
- Verbal and written communication
Timeline
Content Creator
TikTok
05.2023 - Current
Leagal Assistant
TopMarke Law Firm
10.2022 - 06.2023
Customer Service Representative
AGM Renovations
04.2022 - 09.2022
Bachelor of Science - Justice Studies
University of Guelph-Humber